Senior Accountant

Role OverviewResponsible for managing the end-to-end Accounts Receivable (AR) function for the global (international) customer base, ensuring accurate and timely invoice delivery, effective collections, strong cash flow, and low bad debt risk while maintaining excellent customer relationships across multiple countries and time zones.Key Responsibilities AR Operations and Billing CoordinationPerform a comprehensive review of global customer aging balancesIdentify customers exceeding contractual terms and conditionsMonitor aging, achieve DSO (Days Sales Outstanding) targets, and meet collection KPIsForecast short-term and long-term cash inflows and prepare management reportsEnsure invoice accuracy and compliance with local and international tax/VAT regulationsEnsure timely invoice delivery, including customer-specific supporting documentationCoordinate with customers and the Billing team regarding invoice and debit/credit note queries Collections and Dispute ManagementRun a structured collections process in compliance with the company's Credit and Collection PolicyFollow up on collections through official emails, phone calls, and virtual customer meetingsTrack customer payments against due dates and follow up on overdue accountsEnsure accurate payment application, account reconciliation, and periodic balance confirmationsIdentify potential cash flow risks and implement mitigation plansCoordinate with Sales, Billing, and customers to accelerate collectionsNegotiate payment plans with customers in defaultResolve and escalate billing disputes and address root causes in coordination with Sales, Operations, Billing, and customers Credit and Risk ManagementAssess the creditworthiness of new and existing global customers using financial information, trade references, and credit reportsEstablish and maintain credit limits and payment terms in line with company policy and regional risk assessmentsMonitor credit risk and flag high-risk accounts to Finance and Sales leadership Process, Systems, and ComplianceDefine standard operating procedures (SOPs), service-level agreements (SLAs), and internal controls for AR processes and ensure complianceMaintain audit readiness through proper documentation, support internal and external audits, and implement corrective actions Reporting and Stakeholder ManagementServe as the primary AR contact for key global customers, auditors, and senior Finance stakeholdersPrepare weekly, monthly, and quarterly AR reports covering aging, cash forecasts, bad debt provisions, and regional customer performanceCoordinate with Sales, Finance, and Treasury to improve working capital and cash flow predictabilityRequirementsQualificationsBachelor's degree in Accounting, Finance, or a related fieldFluent English proficiency, with excellent written and verbal communication skills, is mandatoryA minimum of 3-5 years of experience in logistics, transportation, supply chain, or related industries is highly preferredExperience with ERP systems, preferably Oracle FusionAdvanced Microsoft Excel and financial modeling skillsFamiliarity with international trade terms and documentation