Senior Accountant - Collections

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com.We are looking for a reliable and detail-oriented Senior Accountant to join our dynamic Finance Operations team. This role is critical to ensuring the accuracy and timeliness of customer billing, collections, and cash applications. The ideal candidate will be responsible for driving smooth receivables management, working directly with customers, internal stakeholders, and third-party billing platforms. Person will play a key role in safeguarding cash flow, minimizing aged receivables, and maintaining strong customer relationships through responsive and professional communication.This is a high-ownership role best suited for someone who is proactive, meticulous with data, and thrives in a fast-paced, process-driven environment.WHAT YOU WILL BE DOINGCustomer Communication & Account SupportRespond to customer inquiries related to account statements, payment status, and invoice clarificationsProvide banking and remittance details as needed to facilitate timely paymentsCollaborate with the Collections Specialist on customer follow-ups, focusing on accounts < $100K or < 90 days overdueMaintain accurate contact information and payment preferences for customer recordsCollections & Issue ResolutionMonitor customer invoice activity on third-party platforms (e.g., Ariba, Coupa, Taulia)Coordinate internally with the Billing and Collections teams to address disputes, mismatches, and delayed paymentsEscalate high-risk accounts or aged balances to the Collections Lead with appropriate contextTrack resolution progress for assigned escalations and ensure timely closure Cash Application & ReconciliationsPerform daily cash application by reconciling customer deposits with open invoicesInvestigate payment discrepancies or unidentified receipts and coordinate with customers or internal teams for resolutionSupport month-end close activities by ensuring accurate cash postings and clean AR ledgers.Reporting & Platform OversightPrepare and distribute daily AR/AP Flash Reports and contribute to aging trend analysisMaintain a log of third-party billing platform activity and reconcile payments regularlyProvide input for dashboards or weekly status reports to highlight AR performance and collection risk.WHAT YOU BRINGBachelor’s degree in Accounting, Finance, or a related field (preferred)Minimum 2 years of experience in accounts receivableHands-on experience with ERP systems (e.g., NetSuite) and third-party billing platforms (Ariba, Coupa, Taulia)Proficient in MS Excel (vlookups, pivot tables, etc.)Strong attention to detail and organizational skills with the ability to manage recurring tasks with consistencyEffective communicator who can coordinate well across finance, sales, and customer-facing teamsIf required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to): > Data Classification, Retention & Handling Policy > Incident Response Policy/Procedures > Business Continuity/Disaster Recovery Policy/Procedures > Mobile Device Policy > Account Management Policy > Access Control Policy > Personnel Security Policy > Privacy PolicySaviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!Saviynt is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.