Senior Accounts Receivable & Collections Specialist

About Genset Pool:Genset Pool Inc. is a growing company specializing in chassis and generator set (genset) rentals within the transportation and logistics industry. We are seeking an experienced, self-directed Accounts Receivable professional who understands the importance of cash flow and takes full ownership of collecting outstanding balances. This is not a position for someone who simply sends invoices and waits for payment. We want someone who treats every legitimately outstanding dollar with the urgency and care they would give their own money.

Key Responsibilities

• Own and actively manage the company's accounts receivable portfolio and aging balances.
• Contact customers promptly and consistently by telephone and email regarding invoices and past-due balances.
• Secure specific payment commitments, document them, and follow through until payment is received.
• Investigate billing discrepancies and coordinate resolution of disputes without losing momentum on collections.
• Maintain detailed, accurate notes of calls, emails, customer promises, and next actions.
• Prepare weekly aging and collections reports and flag at-risk accounts for escalation.
• Work directly with the CFO and accounting team to improve cash collections and reduce delinquency.
• Attend a monthly in-person review in New Jersey and present collection results, outstanding issues, and action plans.Required Qualifications:
• At least 3 years of hands-on Accounts Receivable and collections experience.
• Excellent, professional, persuasive written communication and email skills.
• Confident, clear telephone communication and the ability to handle difficult payment conversations.
• Exceptional follow-up skills, persistence, attention to detail, and a strong sense of accountability.
• Demonstrated success collecting overdue balances and managing multiple accounts independently.
• Strong organizational and time-management skills in a remote-work environment.
• Proficiency with Microsoft Excel and accounting software; QuickBooks experience preferred.
• Ability to travel to New Jersey once a month.What Success Looks Like:You know which customers owe money, how long each balance has been outstanding, the status of every collection effort, and when the next action is due. You are proactive, professional, persistent, and comfortable picking up the phone. You take personal responsibility for results while maintaining constructive customer relationships.Compensation and Work Arrangement:Full-time remote position with an annual salary range of $50,000-$60,000, based on experience. The role requires travel to New Jersey once per month for an in-person management and board review.