Senior Admin Assistant

Company DescriptionTSK Real Estates UAE is a dynamic and ambitious real estate firm where a global vision meets the UAE’s fast-growing property market. The company focuses on delivering high-quality real estate services and exceptional experiences to clients in Abu Dhabi and across the UAE.Team members work in a professional, technology-driven and growth-oriented environment that values collaboration, integrity, innovation and customer satisfaction.Joining TSK Real Estates UAE provides exposure to a diverse portfolio of properties, leading UAE developers, modern real estate technology and opportunities to build a long-term career within a competitive and rapidly expanding market.Role DescriptionThe Senior Assistant role is a full-time, hybrid position based in Abu Dhabi, with flexibility for some work-from-home arrangements.The Senior Assistant will provide direct administrative and operational support to the leadership team and assist with the smooth day-to-day running of the business.Key responsibilities include:* Managing calendars, appointments, meetings and schedules.* Using Motion Calendar to organise, prioritise and coordinate management schedules, meetings, tasks and deadlines.* Supporting the management and organisation of broker and team calendars.* Preparing documents, reports, presentations and internal correspondence.* Coordinating internal and external communications.* Handling initial client enquiries professionally and ensuring enquiries are directed to the appropriate licensed broker or team member.* Maintaining accurate client, property, broker and business records.* Assisting with property-related documentation and administration.* Scheduling and coordinating property viewings and client appointments.* Tracking projects, tasks, deadlines and follow-ups.* Conducting basic research on properties, developers, projects and business requirements.* Providing day-to-day executive and administrative support to the leadership team.CRM & GoHighLevelThe Senior Assistant will also support the company’s CRM and lead-management processes using GoHighLevel (GHL).Responsibilities may include:* Adding, updating and maintaining leads and client records within GoHighLevel.* Monitoring leads as they move through the company’s sales pipelines.* Assigning and distributing leads to the appropriate brokers.* Ensuring lead information, notes, appointments and follow-up activities are recorded accurately.* Monitoring outstanding tasks and follow-ups.* Supporting automated email, WhatsApp and appointment workflows.* Maintaining accurate CRM data and helping management monitor lead and broker activity.* Producing basic reports on leads, appointments, follow-ups and pipeline activity.* Identifying missed enquiries or overdue follow-ups and escalating them where necessary.Qualifications* Strong administrative and organisational skills, including calendar management, document preparation and record keeping.* Previous experience using GoHighLevel (GHL) is highly desirable.* Experience with CRM systems, lead management, sales pipelines and automated workflows is an advantage.* Experience using Motion or similar AI-powered calendar, scheduling and task-management platforms is highly desirable.* Excellent communication skills with the ability to draft professional emails, reports and presentations.* Strong proficiency with Google Workspace and/or Microsoft Office.* Comfortable learning and working with AI, CRM, automation and online collaboration tools.* Customer service and stakeholder-management skills with the ability to professionally handle initial client enquiries and support internal teams.* Ability to prioritise multiple tasks, manage deadlines and work independently.* Proactive approach to identifying problems and following tasks through to completion.* Previous experience in real estate, property management, executive support or a corporate environment within the UAE is an advantage.* Strong attention to detail, confidentiality and reliability when handling sensitive company and client information.* Relevant diploma or bachelor’s degree in Business Administration, Management or a related field is preferred.The ideal candidate will be highly organised, technology-confident, proactive and comfortable working directly with senior management.