Senior Analyst

Operations & Reconciliations

• Reconcile fees related to OTC and Listed Derivatives products including CDS, IRS, FX, Equities, Bonds, Futures, Options, and other market products.
• Perform detailed analysis and validation of brokerage, clearing, exchange, regulatory, and market data fee calculations.
• Investigate and resolve complex exceptions, breaks, disputes, and reconciliation variances.
• Review, validate, and process client, broker, exchange, and vendor invoices while maintaining a high level of accuracy and control.
• Ensure all client service levels and internal controls are met consistently.
• Perform root cause analysis on operational issues and drive sustainable resolutions.
• Proactively identify risks and escalate critical issues where appropriate. Client & Stakeholder Management
• Serve as a key point of contact for external and internal stakeholders.
• Manage investigations and queries relating to invoices, reconciliations, fee calculations, billing discrepancies, and operational processes.
• Participate in client operational discussions.
• Build and maintain effective working relationships with both internal and external stakeholders.
• Communicate complex issues clearly and provide meaningful analysis and recommendations. Process Improvement & Operational Excellence
• Identify opportunities to improve operational efficiency, scalability, productivity, and controls.
• Evaluate and streamline existing processes to reduce manual effort and operational risk.
• Contribute towards the enhancement of procedures, controls, SOPs, and governance frameworks.
• Support audit, compliance, regulatory, and control initiatives through accurate documentation and evidence management.
• Promote a culture of continuous improvement and operational excellence. Technology, Automation & AI Innovation
• Actively identify opportunities to leverage Artificial Intelligence, Generative AI, automation, and data analytics to enhance operational performance.
• Lead the development and implementation of automation and efficiency initiatives across operational workflows.
• Design and develop analytical solutions, dashboards, automation utilities, proofs of concept, and reporting tools.
• Utilize AI platforms and automation technologies to optimize processes, strengthen controls, improve data quality, and reduce manual effort.
• Translate business challenges into technology-driven solutions with measurable outcomes.
• Collaborate with Business Analysts, Product Teams, Development, QA, and Project stakeholders to deliver strategic improvements.
• Remain current with emerging AI, automation, and analytics technologies and proactively identify opportunities for adoption.
• Act as a technology and innovation champion within the team. Leadership & Knowledge Sharing
• Support, coach, and mentor junior team members.
• Act as a subject matter expert across assigned products, clients, or operational processes.
• Share knowledge and best practices across the department.
• Demonstrate ownership and accountability for deliverables and broader team objectives.
• Contribute towards departmental strategy, innovation, and capability development initiatives. Essential Skills & Experience
• 4-6 years of experience within Investment Banking Operations, Brokerage, Fees & Expense Management, Reconciliations, Market Data, or related Financial Services functions.
• Strong knowledge of OTC Derivatives products and end-to-end trade lifecycle concepts.
• Sound understanding of Investment Banking products, market infrastructure services, fee models, and operational workflows.
• Proven experience managing client, broker, exchange, vendor, and stakeholder relationships.
• Strong analytical, investigative, and problem-solving capabilities.
• Ability to deep dive into complex operational issues, identify root causes, and recommend practical solutions.
• Advanced Excel and data analysis skills.
• Experience working with large datasets and generating meaningful business insights.
• Outstanding attention to detail and accuracy.
• Excellent communication and stakeholder management skills.
• Demonstrated ability to independently manage priorities and deliver results with minimal supervision.
• Proven hands-on experience utilizing AI, Generative AI, automation, and productivity tools within a business environment.
• Demonstrated track record of delivering efficiency improvements, automation initiatives, process optimization, or operational transformation projects.
• Self-starter mindset with a high degree of ownership, accountability, curiosity, and initiative.
• Ability to challenge existing processes and identify opportunities to improve efficiency, controls, scalability, and client outcomes. Preferred / Desirable Skills
• Experience with SQL, Python, Power BI, Tableau, Power Automate, VBA, or similar analytical and automation technologies.
• Hands-on experience using AI tools such as Microsoft Copilot, Claude, or comparable enterprise AI platforms.
• Experience building dashboards, automation workflows, analytical models, reporting solutions, or AI-assisted business processes.
• Knowledge of data visualization, business intelligence, and advanced analytics concepts.
• Experience working across Operations, Technology, Product, and Change functions.