Senior Associate, Loyalty & VIP Growth Strategy & Operations

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Associate, Loyalty & VIP Growth Strategy & Operations based in the United States.This role supports the strategic growth and operational performance of a high-impact Loyalty & VIP organization.You’ll turn data, market intelligence, and business performance metrics into actionable strategies and recommendations.The position combines strategic planning, competitive research, cross-functional execution, and operational improvement.You’ll help build scalable processes and roadmaps that enable teams to work more effectively and consistently.A key focus will be identifying practical opportunities to apply AI and automation to improve productivity and decision-making.Working across multiple teams and stakeholders, you’ll help translate complex information into clear business priorities.This is an opportunity to contribute to a fast-moving, technology-driven environment where analytical thinking and innovation are highly valued.AccountabilitiesBuild strategic roadmaps, scalable processes, and operating models that strengthen performance across the Loyalty & VIP Growth organization and align with broader business objectives. Develop and implement KPI frameworks that evaluate performance, surface trends and opportunities, and support data-driven strategic decisions. Lead competitive intelligence and market research initiatives, including competitor benchmarking, industry analysis, quantitative and qualitative research, and identification of emerging trends. Translate business data and competitive insights into clear recommendations that inform strategy, investment decisions, priorities, and execution. Identify opportunities to apply AI and automation to repetitive or inefficient workflows, and help develop AI-enabled tools and agents that improve productivity and scalability. Partner with cross-functional teams and senior stakeholders to execute strategic initiatives, improve operational processes, and drive stronger business outcomes. Manage multiple projects simultaneously, maintaining clear priorities, timelines, stakeholder alignment, and high-quality deliverables. Contribute to continuous improvement by identifying opportunities to streamline ways of working and establish more efficient, repeatable processes. RequirementsBachelor’s degree in a relevant discipline, combined with at least 2 years of experience in consulting, investment banking, strategic operations and planning, or a comparable analytical or strategy-focused environment. Demonstrated experience owning competitive intelligence or market research workstreams, including competitor analysis, industry research, and quantitative and qualitative data analysis. Hands-on experience using AI tools to optimize workflows, improve productivity, or develop tools and agents that enhance the efficiency and quality of work. Strong strategic and analytical capabilities, with the ability to transform complex datasets and research into concise, actionable business insights. Proven ability to manage multiple projects and stakeholders at once, prioritize effectively according to business needs, and align cross-functional teams around shared objectives. Strong communication and stakeholder-management skills, with the ability to present findings and recommendations clearly to different audiences. Proficiency with Google and Microsoft productivity applications; experience with AI-enabled tools such as Claude, SQL, and Snowflake is preferred. Ability to obtain and maintain applicable state gaming licenses as required for the position. Comfortable working in a fast-paced, technology-driven environment where priorities can evolve and new tools and approaches are encouraged. BenefitsBase salary range of $70,500–$88,100 per year, depending on work location, experience, skills, education, and other job-related factors. Eligibility for bonus and equity in addition to base compensation, where applicable. Comprehensive employee benefits package. Full-time remote position within the United States. Opportunity to work on strategic initiatives spanning loyalty, VIP growth, operations, data, and emerging AI technologies. Exposure to cross-functional projects and senior stakeholders in a technology-focused environment. Opportunity to develop and implement AI-enabled tools and automation that can influence how teams operate at scale. Support for obtaining required state gaming licenses where applicable. How Jobgether WorksWe use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether?Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.