Senior Business Analyst

Your roleWe may be part of a large banking group, but we are a small, close-knit bank with a clear focus and strong growth ambition. For our Feature Team Savings NL, we are looking for a Senior Business Analyst with a proven track record in delivering complex change within a banking environment.In this role, you take full ownership of business analysis, going beyond requirements gathering to bring clarity to complex challenges, ensure end-to-end traceability, and actively shape solutions together with business and IT.You play a key role in translating business needs into high-quality, auditable requirements, performing impact and gap analyses across processes, systems and data, and supporting well-informed decision making.Working in a cross-border setup with colleagues in the Netherlands and Germany, you collaborate closely with stakeholders, IT and external partners to align on scope and solutions, contribute to solution design and ensure smooth delivery by maintaining alignment between requirements, testing and implementation. As a senior in the team, you coach less experienced Business Analysts and actively raise the bar for quality and impact across the team.Do you like to be in close cooperation with the business, suppliers and other stakeholders? Would you like to carry out impact assessments and perform process analyses to define and deliver solutions? Do read further!A day in the life of a Senior Business AnalystAfter your morning coffee you sit with the team and discuss latest progress on the ongoing activities, exchanging insights and challenges. You facilitate a workshop with key stakeholders where you identify their needs and translate them into requirements.You grab lunch with a group of colleagues from another team, where you learn about the latest developments from another product that may affect the way our processes and systems are used as well as their performance – something to bear in mind and discuss with the key stakeholders?After lunch you get in touch with a colleague from the Legal and Compliance department you work with regularly on project governance, facing the challenge of integrating Compliancy requirements with the specifics of the local business. You then integrate the outcome in the solution document and analyse the impact and address this with relevant stakeholders.Which team will you be joining?As part of the Savings & Loans Lab, the Feature Team Savings NL ensures end-to-end change delivery within the Dutch Savings domain. We work according to our Lloyds Bank change process and adopt this to our team’s process, applying a phased and controlled roll-out across our organisation. We do this by:Collaborating with the business through elicitation sessions to ensure full understanding of business needsTranslating business needs into concrete user stories, elaborate on them within refinement sessions and manage them throughout their lifecycleCarrying out assessments to facilitate the development and validate solutionsDelivering backlog items from creation and estimation until testing and implementation.Supporting the Product Owner with managing the backlog and clarification of detailed requirements with input from stakeholdersWorking closely with suppliers as well as colleagues in different locationsParticipating, where applicable, in relevant team meetings and cadences aligned with our way of workingEnsuring adherence to processes within Lloyds Bank GmbH and Lloyds Banking GroupYou recognize yourself in this profileCapabilitiesStructured thinking & listening skillsStrong analytical thinking with the ability to structure complex topicsAble to switch between detail and big picture (end-to-end process view)Strong verbal and written communication skills in EnglishStrong verbal and written communication skills in Dutch are a plusPresentation skills (e.g. hosting meetings / workshops)Flexible and pro-active attitudeOwnership driven mindsetExcellent stakeholder management, including senior stakeholdersAble to cope with resistanceStrong working relationships to work collaboratively within the Delivery team as well as across organizational levelsQualificationsBachelor’s or master’s degree in business studiesExperience and Knowledge>5 years relevant work experience within BA roleExperience working in the Dutch Financial Sector is a plusStrong understanding of banking processes, systems and regulatory contextKnowledge of and experience with the Savings domainExperience with complex change initiatives and cross-team deliveryRelevant Business Analyst certifications are a plusExperience in mentoring and coaching is a plusProficient in using Microsoft Office applications (Word, Excel, PowerPoint), JIRA, and process visualisation tools (e.g. Visio)Some highlights of our benefits for you!13th month salary, either paid monthly or once a year in December30 days PTO (or 240 hours) per year (based on fulltime employment)Non-contributory pension schemeFlexible working; you can schedule your work hours to meet your personal needsInterested?Do you recognise yourself in this profile? Then we would love to hear from you. Please share your resume and motivation letter via Recruitment@Lloydsbank.nl!