Senior Business Analyst
TOM People · Greater Sydney Area
Apply & track with Apply EdgeSenior Business Analyst | Customer Migration & Data QualitySydney | 12-month contract | HybridWe are seeking an experienced Senior Business Analyst to join a large-scale transformation program focused on customer migration, customer relationships, data quality and reconciliation.This role is ideal for someone who has worked on complex migration initiatives and understands how customer information, ownership structures and account relationships are represented and maintained throughout the migration lifecycle.About the RoleYou will play a key role in analysing, validating and supporting the migration of customer data and customer relationships from legacy platforms into a future-state environment.The role requires strong business analysis capability combined with experience in customer migration, data quality management, reconciliation and exception handling.Key focus areas include:Customer migrationCustomer relationships and arrangementsCustomer ownership structuresData quality and remediationReconciliation and migration validationCustomer-product relationshipsCustomer authorities and account permissionsKey ResponsibilitiesCapture and document migration requirementsAnalyse customer and relationship data across source and target systemsIdentify and resolve data quality issuesDefine and execute reconciliation activities and controlsSupport migration design and implementation planningFacilitate workshops with business and technology stakeholdersInvestigate migration exceptions and remediation approachesValidate customer data and relationship outcomes post-migrationContribute to migration readiness, testing and deployment activitiesRequired ExperienceProven experience as a Senior Business Analyst within Banking or Financial ServicesExperience working on large-scale migration or transformation programsStrong customer migration experienceData quality, validation and reconciliation experienceExcellent stakeholder engagement and workshop facilitation skillsStrong analytical and problem-solving capabilityHighly DesirableExperience working with:Customer relationships and arrangementsAccount ownership structuresJoint accountsTrusts and trusteesCustomer authorities and permissionsGuarantors and signatoriesPower of Attorney (POA)Financial Management Orders (FMO)Customer onboarding or origination processesIf you have a strong background in customer migration, data quality, reconciliation and customer relationship management within banking or financial services, please apply.