Senior Business Analyst

Job SummaryWe are looking for a proactive and experienced Senior Business Analyst to support complex and cross-functional digital initiatives. The role will focus on requirements discovery, business process analysis, data analysis and delivery support, working closely with stakeholders, product, engineering, operations and business teams.Mandatory Skill-setDegree in Information Systems, Computer Science, Business, Operations Management, or a related discipline;Must have 3-5 years of relevant Business Analysis experience;Strong experience in requirements elicitation, stakeholder interviews and workshops;Strong business process analysis, process mapping and improvement skills;Hands-on experience in data analysis using SQL, Excel or similar tools;Experience with data visualisation / dashboards and presenting insights;Strong in user stories, acceptance criteria, use cases and functional documentation;Experience supporting UAT, testing, defect resolution and implementation;Experience working in Agile / Scrum environments;Strong stakeholder management, communication and problem-solving skills.Desired Skill-setExposure to data quality, reporting, migration or data platforms;Familiarity with Power BI, Tableau, Excel, Visio or Lucidchart;Experience with prototyping, pilots or POCs;Experience mentoring junior BAs;Exposure to service design or user research.ResponsibilitiesLead requirements discovery through stakeholder interviews, workshops and research;Analyse business processes to identify gaps, pain points and improvement opportunities;Conduct data analysis to identify trends, insights and support evidence-based recommendations;Translate business needs into structured and testable requirements, user stories, acceptance criteria and process flows;Work with product, design, engineering, operations and business teams to develop practical solutions;Develop and present data findings, dashboards and visualisations to support decision-making;Support experiments, prototypes and pilots to validate proposed solutions where required;Lead testing and validation activities, including UAT, test scenarios, defect clarification and go-live readiness;Support sprint planning, backlog refinement, release planning and delivery tracking;Manage scope, dependencies, risks and issues to keep initiatives on track;Facilitate stakeholder discussions and drive alignment across different stakeholder groups;Identify opportunities for continuous improvement and better ways of working;Provide guidance and knowledge-sharing to junior BAs where required.Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).Confidentiality is assured, and only shortlisted candidates will be notified for interviews.EA License No. 07C5639