Senior Business Analyst

Role OverviewWe are seeking an experienced Business Analyst to support a large-scale Smart Campus and Building Intelligence Program. The role bridges business operations and technology, translating operational requirements into technical solutions, integration specifications, and data-driven use cases that support Digital Twin and Smart Building platforms.Key Responsibilities

• Gather, analyze, and document business, functional, and technical requirements.
• Conduct workshops and stakeholder sessions with operations, facilities, engineering, security, and executive teams.
• Assess source systems, assets, interfaces, and data dependencies across the smart campus ecosystem.
• Define system integration requirements, interface specifications, data contracts, and end-to-end process flows.
• Develop data mapping, normalization, and transformation requirements.
• Define KPIs, dashboards, reporting requirements, and role-based access controls.
• Document operational workflows, SOPs, use cases, and acceptance criteria.
• Support Digital Twin and Smart Building use case development.
• Lead User Acceptance Testing (UAT), integration validation, and defect management activities.
• Coordinate knowledge transfer, training, and go-live readiness activities.
• Maintain integration matrices and dependency registers throughout the project lifecycle.Required Qualifications
• Bachelor’s degree in Business, Information Technology, Engineering, Computer Science, or a related discipline.
• Minimum 5 years of experience as a Business Analyst within Smart Building, Facilities Management, or Digital Transformation environments.
• Strong knowledge of Building Management Systems (BMS), HVAC operations, energy monitoring, and facilities management processes.
• Experience defining integrations between enterprise systems, cloud platforms, and building technologies.
• Knowledge of BACnet/IP, Modbus TCP, OPC UA, and MQTT protocols.
• Understanding of REST APIs, SOAP APIs, ETL processes, message queues, and enterprise integration patterns.
• Experience with CAFM, CMMS, ITSM, GIS, VMS, PSIM, or related operational platforms.
• Strong requirements gathering, process mapping, and stakeholder management skills.
• Professional fluency in Arabic and English.
• Excellent communication, facilitation, and analytical skills.Preferred Qualifications
• Experience with Johnson Controls OpenBlue, Honeywell, Siemens, or similar building technology platforms.
• GIS and BIM knowledge.
• Energy management and sustainability reporting experience.
• CBAP, PMI-PBA, or equivalent Business Analysis certifications.