Senior Business Analyst
RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS) · Dubai, United Arab Emirates
Apply & track with Apply EdgeRole: Business Analyst
- Experience in iLoyal (Loyalty management platform) is a must
- Experience in Requirements gathering and analysis and creation of associated deliverables
- Familiar with Business Analysis Methodologies - Eg: Agile Methodologies like Scrum/Kanban and tools such as JIRA, Confluence, Miro, Visio, or Azure DevOps
- Experience in User Acceptance Testing and end-to-end testing cycles
- Experience in interacting with Vendors
- Experience in defining the Business Scope for RFI/RFP process
- Experience in handling IT Support issues raised by Business & follow up of issues raised with internal IT & Vendor
- Experience in process mapping (e.g., use case diagrams, data flow diagrams, swimlanes).