Senior Business Analyst

Senior Business Analyst

Location: Toronto, ONWork Arrangement: Onsite – 5 days/weekKey ResponsibilitiesLead and facilitate workshops, JAD sessions, interviews, and stakeholder meetings to gather and validate business requirements.Analyze business problems, opportunities, processes, and technology requirements.Conduct business process re-engineering and develop AS-IS / TO-BE process models.Develop business, functional, non-functional, and system requirements.Create user stories, use cases, acceptance criteria, business rules, process flows, context diagrams, and system diagrams.Support UX, functional, and technical solution design.Work within Agile/Scrum environments, including sprint planning, backlog refinement, stand-ups, and iterative delivery.Develop business cases, options analysis, feasibility studies, and cost-benefit analysis.Work with enterprise architects, developers, QA teams, product owners, and business stakeholders throughout the SDLC.Plan and support UAT, defect management, validation, and business sign-off.Perform change impact assessments and support communication, training, and user adoption.Identify project risks, issues, dependencies, and mitigation strategies.Ensure solutions align with enterprise architecture, OPS standards, governance, and gating processes.Support RFP/vendor evaluation and procurement-related activities where required.Required Skills10+ years of Business Analyst / Business Systems Analyst experience.Senior BA experience on medium-to-large enterprise IT projects.Strong requirements elicitation, analysis, and documentation skills.Extensive stakeholder workshop and JAD facilitation experience.Strong Agile/Scrum experience.Experience creating user stories, use cases, and acceptance criteria.Business process mapping and business process re-engineering.Experience developing business cases from initiation through approval.Cost-benefit and feasibility analysis experience.Knowledge of enterprise/business architecture concepts.Strong SDLC knowledge.Experience with QA, UAT, risk management, and change management.Experience with tools such as Azure DevOps, MS Visio, Figma, Jira, or equivalent.Excellent communication, stakeholder management, analytical, and problem-solving skills.Preferred QualificationsPrevious Ontario Public Service (OPS) / Government of Ontario experience.Experience with OPS methodologies, enterprise architecture, and gating processes.Canadian public-sector experience.Experience working on large-scale digital transformation or modernization initiatives.