Senior Business Analyst, Tech Demand & Solutions

We are seeking an experienced and commercially minded professional to partner closely with Community Financial Services (CFS) Business and Technology stakeholders in driving strategic wealth initiatives, digital transformation and enterprise-wide change programmes.In this role, you will serve as a trusted advisor and strategic partner, bridging Business and Technology teams to deliver impactful wealth and transformation initiatives. You will co-lead business discussions, co-define requirements, provide solutioning guidance and drive delivery alignment to ensure successful implementation of initiatives that enhance customer experience, operational efficiency and business outcomes.ResponsibilitiesPartner with Business stakeholders to understand strategic priorities, business challenges and transformation opportunities, translating them into practical and sustainable solutionsFacilitate strategic discussions to co-define business requirements, target operating models and solution scopeEvaluate business requirements and recommend solutions to achieve desired business outcomesLead high-level solutioning discussions, covering process design, system integration, technical interfaces and cross-platform impactsDrive and support end-to-end solution delivery across design, development, testing and implementation phasesProactively manage risks, issues, dependencies and delivery roadblocks to ensure successful outcomesServe as the primary liaison between Business and Technology teams, ensuring alignment throughout the project lifecycle from demand initiation through implementationIdentify opportunities to enhance customer journeys, streamline processes and improve operational efficiencySupport strategic transformation initiatives that strengthen the Bank's digital capabilities and wealth proposition.RequirementsDegree in Business, Information Technology, Computer Science, Engineering, Finance or a related discipline. Professional certifications in Business Analysis, Agile, Scrum, Project Management or related fields will be advantageousMinimum 12 years of relevant experience in Business Analysis, Technology Consulting, Technology Delivery, Business Partnering or Consulting roles within the Banking or Financial Services industryStrong understanding of banking products, customer journeys, digital platforms and enterprise systems, with exposure to Wealth Management, Retail Banking or Community Financial Services being highly desirableProven ability to engage, influence and build strong relationships with senior stakeholders across Business and Technology functionsExperienced in facilitating strategic discussions, challenging and refining business requirements, and translating business needs into practical and effective technology solutionsPrior experience in management consulting, technology consulting or transformation advisory engagements involving business transformation, operating model design, process optimisation or strategic initiatives will be an advantageStructured and analytical problem solver with sound judgement, capable of navigating ambiguity and driving discussions towards clear decisions and outcomesProactive, self-driven and comfortable managing multiple initiatives concurrently in a fast-paced environmentExcellent communication, facilitation and presentation skills, with the ability to articulate complex concepts to both business and technical audiencesCollaborative team player with a customer-centric and business-focused mindset, coupled with a passion for transformation, innovation and continuous improvement.Only shortlisted candidate will be notified.