Senior Business Operations

Job Summary:We are looking for an experienced and driven Senior Business Operations professional to join our team.In this role, you will support the Senior Operations Manager in driving and enhancing the company’s Business Operations activities. You will play a key role in ensuring process quality and compliance, improving contract management efficiency, managing business-related risks, and supporting strong relationships with business partners, distributors, and vendors.The ideal candidate will have strong analytical skills, contract management experience, and a solid understanding of business and financial operations, with the ability to collaborate effectively across different teams and contribute to the company’s continued growth and operational excellence.Key ResponsibilitiesQuality & Process ComplianceEnsure compliance with the company’s Sales & Quotation Process and other relevant business procedures.Monitor adherence to established processes and identify opportunities for improvement.Maintain a high level of quality, consistency, and operational efficiency across Business Operations activities.Contract Management & Risk ControlImprove the efficiency and effectiveness of contract management processes by monitoring actual performance against planned targets.Review and analyze contracts to ensure accuracy and alignment with proposals and business requirements.Identify potential contract-related challenges and risks during the contracting stage.Work closely with Business Units and the Sales organization to address and mitigate risks effectively.Support continuous improvement in contract management practices and processes.Business Operations & Partner ManagementSupport the Senior Operations Manager in driving key Business Operations initiatives and activities.Contribute to enhancing business partner satisfaction and maintaining effective relationships with distributors and vendors.Support efforts to obtain favorable commercial conditions from distributors and vendors.Collaborate with cross-functional teams to ensure the smooth execution of business and commercial operations.Exemption Certificates & Tax ControlObtain and manage Exemption Certificates, including DISD, Oil & Gas, Government, and SIO Certificates, as required for projects.Ensure accurate control and follow-up of VAT and withholding tax collection, including obtaining and maintaining the required receipts and documentation.Coordinate with relevant internal teams to ensure proper handling of exemption and tax-related documentation and compliance requirements.Qualifications & RequirementsBachelor’s degree in Business, Business Administration, or a related field.6+ years of experience in Business Operations or a relevant field.Strong experience in contract management, contract review, and business risk assessment.Strong analytical and problem-solving skills, with the ability to analyze performance, identify gaps, and recommend improvements.Good knowledge of CRM systems and best practices.Very good knowledge of the IT industry.Good understanding of business and financial principles.Good project management knowledge and experience working with cross-functional teams.Excellent communication, stakeholder management, and presentation skills.Very good command of Business English, both written and spoken.