Senior Community Manager

About White Spaces: White Spaces provides various innovative workspace solutions. We offer serviced offices, coworking spaces and private workspaces to individuals, startups, small businesses, and large organizations. We started in 2014 and grew to be a leader in workspace solutions. Now, we are seeking to attract an experienced Senior Community Manager to drive growth and maximize revenue opportunities at our Al Riyadh location!Job Summary: The Senior Community Manager will lead our Experience Officers team while driving sales and revenue growth. You'll be responsible for member engagement, achieving sales targets, managing operations, and fostering a vibrant community—all while leveraging your sales expertise to expand our client base and upsell services.

Key Responsibilities

Leadership & Sales-Driven Team Management: Oversee and mentor Experience Officers, with a focus on sales enablement and revenue targets. Set performance goals rooted in sales metrics, conduct regular evaluations, and maintain high team engagement.Sales & Revenue Growth: Actively drive business development by conducting member tours, identifying upsell opportunities, closing deals, and attending networking events. Work closely with sales teams to exceed revenue targets.Customer Service & Community Building: Ensure exceptional member experience through coaching the team, handling escalations, and building strong, lasting relationships with clients.Operational Oversight: Manage daily branch operations, coordinate facilities maintenance, and ensure smooth day-to-day functioning.Reporting & Performance Tracking: Provide regular reports on sales performance, revenue metrics, member feedback, and operational updates to leadership.

Qualifications

Education: Bachelor's degree in Business Administration, Marketing, Sales, or related field.Experience: 3-5 years in a sales-focused or management role (coworking, hospitality, B2B services, or similar preferred).Sales Expertise: Proven track record of achieving/exceeding sales targets and closing deals.Customer Focus: Strong interpersonal skills and ability to build lasting relationships.Operations & Sales Knowledge: Solid understanding of coworking operations, sales processes, and community building.Business Acumen: Demonstrated ability to drive revenue growth and meet business objectives.Organizational Skills: Exceptional multitasking and attention to detail.Communication Skills: Strong verbal and written communication across diverse audiences.Tech-Savvy: Proficient with business software and CRM systems.