Senior Consultant

Senior Consultant (Level 2) – DeliverySenior Consultant – ServiceNow & Enterprise Transformation

Location: London-based (Hybrid)Type: Permanent / Full TimeLevel: Senior Consultant / Level 2Company OverviewOur client is a senior-led consultancy delivering ServiceNow, AI and Enterprise Transformation programmes across IT, HR, Finance, Customer Operations and Global Business Services.Role OverviewYou'll play a key role delivering enterprise transformation programmes, supporting client engagements from discovery through implementation.

Working alongside senior consultants and managers, you'll lead workshops, coordinate workstreams and help deliver successful ServiceNow-enabled transformation.Key ResponsibilitiesDeliver workstreams across ServiceNow transformation programmesLead workshops and stakeholder sessionsSupport requirements gathering and solution designManage delivery plans, risks and actionsCoordinate functional and technical teamsProduce client-facing documentation and presentationsSupport junior consultantsRequired ExperienceExperience within consulting, ServiceNow or enterprise transformationStrong stakeholder engagement skillsExperience leading small workstreamsWorkshop facilitationExcellent communication and consulting capabilityDesirableServiceNow implementation experienceGBS or operating model transformationAI or automation programme exposureCertificationsServiceNow CSAITILAgile / Scrum / PRINCE2