Senior Corporate Travel Consultant

Senior Corporate Travel Consultant Job Description

Location: Winnipeg (Flexible with remote work options)Company: Continental Travel Group Overview: Continental Travel Group is seeking a dynamic and experienced Senior Corporate Travel Consultant to join our team.

We are looking for passionate customer service professionals with a proven track record in corporate travel management. This role offers competitive compensation and the flexibility to work remotely.

Key Responsibilities

Provide comprehensive travel services, including reservations and confirmations for air, car rental, hotel, bus, rail, and insurance where appropriate.Deliver optimum customer service and promptly respond to emails, voicemails, and other correspondence from internal and external customers.Ensure the accurate and timely delivery of travel documents, with a focus on cost savings.Maintain up-to-date customer profiles and adhere to company policies and procedures.Communicate professionally with clients and colleagues, paying special attention to accuracy in spelling, dates, and requests.Collaborate with the corporate travel team to ensure coverage during vacations and assist other departments during slower periods.Utilize unused tickets and recommend their usage when applicable for clients.Recommend negotiated rates at hotels, car rentals, and air programs where applicable.Work closely with the Corporate Account Manager to ensure clients receive the highest level of service.Use all technologies and programs assigned by Continental Travel Group to support the position.

Qualifications

Minimum of 5-10 years of experience in corporate travel management.Strong commitment to customer service and ability to build long-lasting relationships with clients and colleagues.Experience with Apollo and/or Travelport GDS systems.Expertise in international fare and ticketing, including ticket exchanges and calculations.Proven ability to produce the lowest logical airfare within client policies.Excellent communication skills via email and phone.Detail-oriented with a high level of accuracy.Ability to work under pressure and adapt to change.Ability to work independently and as part of a team.Must be able to work in Canada and have unrestricted work authorization.

Preferred Qualifications

Bilingual in English and French. Why Join Us?Competitive compensation package.Flexible work location options, including remote work.Opportunity to work with a dedicated and professional team.Continuous learning and development opportunities. If you are a dedicated and experienced travel consultant looking for a new challenge, we would love to hear from you. Apply today and join the Continental Travel Group Team!