Senior Credit and Collections Specialist

Sr. Credit & Collections SpecialistThe Sr. Credit & Collections Specialist is responsible for collecting cash from sales made on credit terms. Attention to detail, problem solving ability and excellent communication skills allows this position to work with internal and external points of contact. This role will support and improve the Policies, Procedures and Processes related to AR as well as other accounting areas. The position will work with multiple applications and support users working with all levels of management and reports to the Controller.*** In office role 5 days a week in the city of Orange (No Remote Work) ***Key ResponsibilitiesCollections:Execute timely collection of customer invoices based on agreed upon terms. Build and maintain relationships with customers and internal employeesIdentify uncollectable accounts and Initiating write-off ApprovalsMaintain a positive professional working relationship with customers and co-workers in all DepartmentsCredit Management:Manage credit holds per accounting department policyProcess customer credit applicationsAssess credit risk using D&B and other resourcesNegotiate credit limitsAccounts Receivable:Ownership of all transactions on the AR Aging reportCash applicationsReconciliation of billing with customer statementsManage credit memo processingPrepare weekly AR Aging Schedules notifying Controller of all increases in past due receivablesCreate new customer accountsAccounting:Assist department with document filing and system organizationAssisting with accounting projects and reporting working with others to achieve goalsUpholding all Policies and ProceduresMaintain a positive professional working relationship with Customers and Co-workers in all DepartmentsComplete accurate and timely system transactionsEnsure proper filing and document retentionMaintain applicable metrics and KPI reportsParticipate in audit activities (annual GAAP financial, compliance, government)Perform other duties as assigned at the discretion of the ControllerExperience/Education:Minimum of 3 years of collections experienceBasic understanding of Accounting Principles as related to ARExperience in current ERP systemsWorking knowledge of Microsoft Office, including Excel formulas and pivot tablesMust be organized and detail oriented with the ability to multi-taskAbility to identify issues, make decisions, and resolve problemsStrong interpersonal communication skillsMust work efficiently and effectively, both independently and as a teamMust be able to react well under pressure and treat others with respectAbility to work occasional overtimeDemonstrate reliability, good attendance and a great work ethicHigh School Diploma or GED required; bachelor’s degree is a plusIn office role 5 days a week (No Remote)