Senior Credit Collections Specialist

🏗 We're Hiring: Senior Credit Collections Specialist

Location: United Arab Emirates (Remote)Employment Type: Full-TimeExperience Level: Mid-Level to SeniorWork Arrangement: Fully RemoteAbout UsWe are a construction-focused organization committed to financial stability, effective credit management, and sustainable business relationships across our projects and commercial operations.The RoleWe are seeking an experienced Senior Credit Collections Specialist to manage overdue accounts, monitor credit exposure, improve collection performance, and minimize financial risk.

The successful candidate will work closely with Finance, Accounts Receivable, Commercial, Legal, and project teams to resolve payment issues and strengthen cash flow management.Key ResponsibilitiesMonitor outstanding balances, overdue invoices, and customer credit exposure.Develop and execute collection strategies to recover overdue payments.Contact customers and business partners regarding outstanding balances and payment commitments.Investigate payment disputes, billing discrepancies, and delayed settlements.Negotiate payment arrangements in accordance with company policies.Assess customer payment behavior and identify potential credit risks.Maintain accurate collection records, customer correspondence, and account notes.Prepare aging reports, collection forecasts, and credit risk summaries.Coordinate with Accounts Receivable and Commercial teams to resolve disputes.Escalate high-risk or seriously overdue accounts to management and Legal teams.Support credit reviews, account reconciliations, and bad-debt assessments.Recommend improvements to credit control procedures and collection processes.Qualifications and ExperienceDiploma or bachelor's degree in Accounting, Finance, Business, or a related field.Proven experience in credit control, collections, or accounts receivable.Strong knowledge of credit risk assessment, aging analysis, and collection practices.Proficiency in Microsoft Excel and accounting or ERP systems.Excellent negotiation, communication, and analytical skills.Construction, contracting, or B2B collections experience is an advantage.Key Performance Indicators (KPIs)Collection rate and overdue debt reduction.Reduction in days sales outstanding (DSO).Recovery of aged and high-risk balances.Accuracy of collection reporting.Resolution time for payment disputes.What We OfferCompetitive salary based on experience.Professional development opportunities.A collaborative environment focused on financial performance and risk management.How to ApplyInterested candidates are invited to submit their CV and relevant qualifications for consideration.