Senior Credit Controller
STR Group · Portsmouth, England, United Kingdom
Apply & track with Apply EdgeSenior Credit Controller
Perhaps you’re looking for more ownership, the opportunity to manage key accounts and credit risk and the chance to support and influence how a credit control function operates.At STR Group, we’re looking for a Senior Credit Controller to join our Finance Team in our HQ in Portsmouth. This is a hands-on role where you’ll take responsibility for effective debt management and cash collection while playing a key role in improving credit control processes and supporting the wider team. You’ll be joining a collaborative Finance Team where your ideas are welcomed, your development is supported and you’ll have the opportunity to make a genuine impact.What will you be doing?As our Senior Credit Controller, you’ll take ownership of customer accounts across the STR Group, ensuring payments are collected on time, accounts are accurate and credit risk is effectively managed.Alongside the day-to-day credit control activity, you’ll manage key client accounts, provide aged debt reporting and financial analysis, oversee credit checks and limits, and take the lead on our credit insurance renewals.You’ll also provide guidance and day-to-day support to another Credit Controller, helping to establish consistent processes and best practice across the team.As our Senior Credit Controller some of your responsibilities will include: Proactively managing and chasing overdue invoices by telephone and emailManaging key client accounts and building strong relationships to support timely payment and resolve queriesAccurately allocating cash, credits and invoices to customer accountsInvestigating and resolving payment and account queriesCarrying out regular ledger cleansing to maintain accurate financial dataConducting credit checks across all STR Group brands and reviewing customer credit limitsManaging severely delinquent accounts and escalating for legal or debt collection action where appropriateProducing aged debt reports and providing clear account updates for senior Finance reviewDelivering accurate financial analysis to support decision-making and credit risk managementLeading credit insurance renewals and liaising with credit insurance providersWorking collaboratively across Finance and the wider business to improve processes and efficienciesProviding guidance and support to the other Credit Controller and promoting consistent best practice across the teamWhat are we looking for?We’re looking for someone who is proactive, commercially aware and comfortable taking ownership. You’ll need the confidence to have difficult conversations when required, while maintaining positive and professional relationships with clients. You’ll also bring:Strong credit control and debt collection experienceExperience managing customer accounts, reconciliations and payment queriesA good understanding of credit risk, credit checks and credit limitsStrong Excel and wider MS Office skillsExcellent attention to detail and confidence working with financial dataStrong verbal and written communication skillsExcellent organisation and time managementA collaborative approach and willingness to support othersThe confidence to identify opportunities for process improvementWhat are we offering you?Flexible and hybrid working A 3pm finish every FridayModern, state-of-the-art offices with breakout areasDaily breakfast provided An active Equality, Diversity and Inclusion boardAnnual Awards, Summer Party and Christmas PartyLong-service anniversary rewards, including additional holiday, bonuses, vouchers, champagne and gifts, depending on length of service23 days’ annual leave plus bank holidays, increasing by one day for each completed year of service and capped at 28 daysThe option to purchase up to five additional days of annual leaveHealthcare cash plan and optional private healthcare from day oneCompany pension schemeEnhanced maternity and paternity leaveYour birthday offDrinks fridgeFree on-site parkingCycle-to-work schemeElectric vehicle salary-sacrifice scheme through Octopus Electric Vehicles Tech salary-sacrifice scheme through CurrysEmployee Referral ProgrammeSTR commit to offer disabled people an interview if they meet the minimum criteria for the job vacancy.If you’re an experienced Credit Controller looking for greater responsibility and the opportunity to develop your career within a supportive and growing business, we’d love to hear from you. Apply today!