Senior Delivery Manager cum Portfolio Manager – (SAP SuccessFactors)

Exciting Opportunity Alert! 🌟 HTC Global Services is hiring a Senior Delivery Manager cum Portfolio Manager – (SAP SuccessFactors) - HR Domain expert for an 1-year extendable contract in Abu Dhabi, UAE (Onsite).HTC Global Services - a leading CMM level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA.Role SummarySenior Delivery Manager cum Portfolio Manager – HR Domain will own the end-to-end HR Technology roadmap, managing budgets and driving digital transformation. The role demands an outcome-oriented leader who can independently guide technical teams using hands-on implementation experience, solve complex delivery challenges out-of-the-box, and effectively manage executive stakeholders.Key AccountabilitiesHR Technology Portfolio LeadershipRoadmap Ownership: Own and govern the end-to-end HR Technology portfolio and transformation roadmap.Strategic Alignment: Define strategic technology roadmaps aligned with HR, DTI, and corporate objectives.Smart Prioritization: Prioritize investments, programs, and enhancements based on business value, risk, compliance, and resource availability.Governance & Metrics: Establish portfolio governance, delivery metrics, and executive reporting mechanisms.Continuous Innovation: Drive digitalization and AI-powered automation across the entire employee lifecycle.Program & Delivery ManagementEnd-to-End Delivery: Lead large-scale HR technology programs from ideation through production deployment and benefits realization.Technical Guidance: Guide developers, architects, and squads using your hands-on technical implementation experience.Problem Solving: Unblock complex technical and delivery challenges with innovative, out-of-the-box thinking.Concurrent Initiatives: Manage multiple concurrent initiatives, agile delivery teams, and cross-functional squads.Risk & Crisis Management: Proactively identify, mitigate, and resolve critical delivery risks, dependencies, and blockers.Business Partnership & Stakeholder ManagementPrimary Tech Partner: Act as the primary technology partner for HR Leadership and Business Product Owners.Executive Relationships: Build strong relationships with the CHRO, HR Leadership Team, Finance, Procurement, Legal, and Security.Forum Leadership: Lead steering committees, governance forums, and executive reviews.Conflict Management: Resolve team friction, vendor disputes, and competing internal priorities across all organizational levels.Influencing Power: Negotiate with senior stakeholders to achieve alignment and manage competing priorities.Budget & Financial ManagementFinancial Oversight: Manage annual HR Technology budgets, CAPEX, OPEX, forecasting, and investment plans.Business Cases: Lead business case development, funding approvals, and capital planning activities.Value Tracking: Track portfolio financial performance and ensure strict benefits realization management.Cost Optimization: Optimize technology spending to maximize business value.Vendor & Commercial ManagementCommercial Governance: Lead supplier evaluation, RFPs, contract negotiations, and commercial governance activities.Strategic Partnerships: Manage strategic relationships with SAP, implementation partners, and technology vendors.Accountability: Govern vendor performance through strict SLAs, KPIs, and delivery commitments.Functional ScopeThe role provides technical and implementation leadership across:Core HR: Employee Central, Employee Master Data, Employee Contracts, Position Management, and Organization Management.Talent & Workforce: Recruitment, Candidate Experience, Onboarding/Crossboarding, Learning & Development, Performance Management, Career Development, Succession Planning, and Workforce Planning.Payroll & Benefits: Payroll Integrations, Compensation, Benefits Administration, iSave Benefits Platform, and Rewards & Recognition.Employee Experience: Employee Engagement Platforms, HR Self-Service, Mobile Employee Applications, Chatbots, Virtual Assistants, and AI-enabled Employee Services.Technology Landscape OwnershipResponsible for the strategy, governance, and delivery of:SAP SuccessFactors: Employee Central (Mandatory), Recruiting Management, Onboarding, Learning, Performance & Goals, Succession & Development, Compensation, and Workforce Analytics.SAP Ecosystem: SAP BTP, SAP Integration Suite, SAP Joule, and SAP AI Capabilities.Integration Landscape: CPI, APIs, Middleware Platforms, Payroll Integrations, and Third-Party HR Systems.Digital Platforms: iSave, Employee Mobile Applications, Employee Engagement Solutions, AI & Conversational Platforms, and Bespoke HR Applications, Power PlatformChatbots, Agentic Automation, RPAQualifications & ExperienceEssential ExperienceOverall IT Leadership: 8+ years of IT Program, Portfolio, or Delivery Management experience.HR Portfolio Leadership: Minimum 5+ years leading HR Technology portfolios.SuccessFactors Expertise: Minimum 3 years of hands-on experience with SAP SuccessFactors.Core HR Delivery: At least one end-to-end implementation of SAP SuccessFactors Employee Central from design through go-live.Scale & Budget: Proven experience delivering enterprise-scale HR transformations and managing medium portfolios.Commercial Acumen: Strong experience preparing business cases, securing executive funding, and managing complex vendor ecosystems.Preferred ExperienceAdvanced SF Delivery: Multiple completed SAP SuccessFactors implementations.AI Solutions: Experience with SAP Joule, Generative AI, and AI-powered HR solutions.Industry Background: Prior experience in aviation, large enterprise, or multinational organizations.Global Delivery: Experience delivering global HR transformation initiatives.Education & CertificationsEducation: Bachelor's Degree in IT, Computer Science, Engineering, or a related discipline. An MBA or Master's Degree is preferred.Methodologies: Expert in Agile, Scrum, SAFe, and hybrid delivery frameworks.Certifications (Preferred): PMP, PRINCE2, PMI-ACP, Certified Scrum Master (CSM), SAFe Agilist, or SAP SuccessFactors Certifications.Key Competencies & AttributesLeadership: Highly accountable, forward-thinking, and comfortable operating independently with minimal supervision under pressure.Communication: Exceptional verbal, written, and presentation skills tailored for executive-level stakeholders.Delivery Excellence: Proven ability to manage ambiguity, think critically, and challenge constructively to drive alignment.Personal Attributes: Smart, proactive, outcome-oriented, with high convincing power and excellent critical thinking skills.Success MeasuresRoadmap Execution: Successful delivery of the HR Technology roadmap, strategic transformation objectives, and AI-driven HR capabilities.Financial Adherence: Budget adherence, cost optimization, and measurable value/benefits realization.Stakeholder & Vendor Trust: High stakeholder satisfaction scores and effective vendor delivery against SLAs.Operational Quality: System stability, data compliance, platform security, and high employee adoption rates.Interested candidates please do share your updated CV to mubeenakamal.basha@htcinc.com mentioning your Current CTC, expected CTC and notice period details.#HTCGlobalServices #ITJobs #hiring #lookingforjob #careers #jobs #immediatejoiner #recruitment #technology #jobseekers #interview #lookingforjobchange #newjob #uaejobs #contract #onsite #Deliverymanager #PortfolioManager #SAPSF #Employeecentral #Implementation #HR #HRDomain