Senior Director Information Technology

JOB DESCRIPTIONInsight Global is seeking a Sr. Director, Cloud, Infrastructure & Operations for a top healthcare client. This candidate will lead the enterprise technology foundation across cloud, infrastructure, networks, endpoints, identity, service delivery, and operational support for a large multi-clinic environment.The ideal candidate will bring deep experience operating distributed healthcare or enterprise environments, modernizing infrastructure through cloud-first architecture, automation, Zero Trust, AIOps, and strong ITIL-based operations. This role is especially critical as the organization moves through a major technology carve-out and transformation, requiring a leader who can stand up new network, cloud, identity, ITSM, monitoring, and vendor ecosystems while ensuring Day-1 readiness, operational stability, scalability, and long-term modernization.Day-to-Day:Lead the strategy, architecture, modernization, and operational excellence of the enterprise technology foundationOwn infrastructure, networks, cloud environments, endpoints, service delivery, and operational monitoring across 100+ clinics, corporate sites, and digital platformsDrive cloud-first architecture, automation, Zero Trust security, and AIOps-enabled operationsStand up and optimize network architecture including SD-WAN, VPN, WAN/LAN, and clinic connectivitySupport carve-out initiatives by building new network, cloud, identity, ITSM, monitoring, logging, and observability environments independent of the parent organizationBuild greenfield cloud landing zones, migrate workloads, and establish cloud governance and operational toolingAutomate provisioning, patching, monitoring, configuration, device setup, onboarding/offboarding, and environment managementLead Tier 1/2 support, service desk operations, clinic field support, and ITIL-based service deliveryImplement enterprise monitoring and AIOps for anomaly detection, remediation, SLAs, KPIs, and automation-driven supportEnforce endpoint protection, patching, vulnerability remediation, identity controls, privileged access, and audit readinessOwn disaster recovery strategy, backups, failover architecture, RTO/RPO targets, and DR testing across EMR, Oracle Fusion, RCM, HRIS, and digital platformsOperate and optimize enterprise identity platforms including SSO, MFA, conditional access, RBAC, PAM, and joiner/mover/leaver lifecycle automationManage infrastructure, cloud, operations vendors, contracts, SLAs, renewals, licensing, and complianceBuild and execute TSA exit plans, cutover strategy, Day-1 readiness, and multi-year infrastructure and cloud modernization roadmapsPlan for scalability to support new clinics, services, digital capabilities, rapid expansion, and value-based care operationsREQUIRED SKILLS AND EXPERIENCEBachelor’s degree in Information Technology, Computer Science, Engineering, or related field12+ years of progressive leadership experience in infrastructure, cloud operations, or IT operationsPrior leadership experience in a healthcare provider, payer, or health tech organizationProven experience operating large, distributed, multi-site environmentsDeep expertise in network architecture including WAN/LAN, SD-WAN, VPN, and site connectivityStrong background managing endpoints, devices, imaging, patching, and lifecycle managementDemonstrated experience owning cloud architecture, landing zones, infrastructure as code, and cloud governanceHands-on experience with identity platforms such as Azure AD/Entra, Okta, or PingStrong knowledge of Zero Trust, MFA, RBAC, PAM, IAM governance, and identity lifecycle managementProven success leading ITIL-based operations, including incident, problem, change, asset, and configuration managementExperience leading disaster recovery, business continuity planning, failover architecture, backup strategy, and RTO/RPO managementDemonstrated ability to manage vendors, contracts, SLAs, renewals, and license complianceExperience driving automation, operational efficiency, self-service enablement, and modern IT operationsNICE TO HAVE SKILLS AND EXPERIENCEHIPAA data handling knowledgeProven leadership experience executing a technology carve-out, divestiture, or large-scale separation from a parent organizationCertifications such as AWS/Azure/GCP Architect, CCNP/CCIE, CISSP, CISM, or ITILExperience standing up greenfield cloud landing zones, ITSM platforms, monitoring tools, observability platforms, or identity tenantsExperience supporting EMR, Oracle Fusion, RCM, HRIS, analytics, or digital health platform environmentsBackground implementing AIOps, enterprise monitoring, automation, or cloud cost optimization initiatives