Senior Director of Operations

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:No Fail ServicePersonalized CommunicationInnovative SolutionsWe leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.Job DescriptionPosition: Senior Director of Operations | Freight BrokerageReporting Location: Fort Wayne, INIf you are built to own an entire brokerage operation — not just manage a team — this is your seat.We are seeking a Senior Director of Operations to oversee and scale enterprise-level freight brokerage operations across multiple accounts and teams. This is a true executive-level opportunity designed for an operator who understands margin, execution, scalability, and accountability at scale.Why This Role Is Different:Enterprise OwnershipYou will oversee national freight operations across high-volume accounts, directly impacting service performance, gross profit, and operational efficiency.Architect of ScaleBuild, restructure, and optimize multi-site and remote operations teams. This is a growth mandate — not a maintenance role.Executive VisibilityDirect partnership with C-level leadership. You will influence growth strategy, operational structure, hiring plans, and long-term scalability.Compensation That Reflects ImpactStrong executive base salary + performance-based incentives aligned to margin, productivity, and service metrics. Realistic path to $400K+ annually for high performers.What You Bring: 8+ years in direct freight brokerage operations (non-asset based required) Proven leadership over multi-team brokerage environments Experience managing volume-driven, fast-paced freight networks Strong financial acumen — deep understanding of GP, margin optimization, and cost controls Spot bid & RFQ oversight experience at scale Track record of building and leading high-performance operational teams Ability to drive accountability without micromanagement Executive-level communication and decision-making skillsAsset-based or carrier-only experience will not be considered. This is pure brokerage leadership.What You Will Own Full oversight of brokerage operations performance Team structure, hiring strategy, and leadership development Margin improvement and operational efficiency initiatives Spot market and contract freight execution strategy Service metrics, carrier strategy, and capacity management Cross-functional collaboration with Sales and Executive Leadership Removal of operational bottlenecks that limit scalabilityYou will not be handed a small team to "manage." You will be handed an operation to optimize, scale, and elevate.Our Commitment:Executive-Level CompensationStrong base + performance incentives tied directly to operational impact.Strategic InfluenceA voice at the table. Your recommendations will drive decisions.AutonomyFreedom to build the structure you believe in — backed by leadership support.Growth PlatformA clear runway toward VP-level leadership for those who execute.This Role Is For Operators Who Think Like Owners.If you understand brokerage at scale, know how to build leaders beneath you, and want to influence the trajectory of a growing freight organization — this is the opportunity.Lead the operation. Own the outcome. Apply now.Additional InformationAll your information will be kept confidential according to EEO guidelines.