Senior Executive & Household Affairs Manager to the CEO
Ohana Development · Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Apply & track with Apply EdgeSenior Executive & Household Affairs Manager to the CEO (Arabic Speaker)Location: Abu Dhabi, UAEAbout The RoleThe Executive & Family Affairs Manager serves as the head of the CEO's Private Office and is responsible for the seamless management of the CEO's personal, family, household, travel, protocol, and VIP affairs.This highly trusted and senior role acts as an extension of the CEO, ensuring that all personal, family, lifestyle, hospitality, and executive support requirements are delivered with exceptional professionalism, discretion, and attention to detail. The position oversees the day-to-day operations of the Private Office, including the management of support staff such as the Executive Assistant, drivers, household personnel, and external service providers.The Executive & Family Affairs Manager is responsible for creating a world-class support function that enables the CEO and family to focus on strategic priorities, while ensuring the smooth operation of all personal and VIP-related matters.Key ResponsibilitiesPrivate Office Leadership & Staff ManagementLead and manage the day-to-day operations of the CEO's Private Office.Provide direction, guidance, and oversight to the Executive Assistant to the CEO to ensure alignment and seamless support across business and personal matters.Manage and supervise drivers, household staff, personal assistants, and other support personnel.Establish service standards, operating procedures, and performance expectations for all Private Office staff.Coordinate staff schedules, leave planning, and resource allocation to ensure continuous and effective support.Support the recruitment, onboarding, training, and performance management of individuals assigned to support the CEO and family.Foster a culture of professionalism, confidentiality, accountability, and service excellence.Family & Personal Affairs ManagementManage the CEO's personal and family calendar, commitments, appointments, and social engagements.Provide direct support to the CEO's spouse, ensuring the efficient coordination of schedules, events, travel, and administrative requirements.Coordinate family activities, school commitments, healthcare appointments, and special occasions.Manage sensitive personal matters and ensure that all family-related requirements are handled efficiently and discreetly.Anticipate family needs and proactively deliver solutions before issues arise.Household Operations ManagementOversee the operation and administration of the CEO's residences and associated services.Ensure all properties are maintained to the highest standards of presentation, functionality, and service.Manage household budgets, service contracts, maintenance schedules, and vendor relationships.Coordinate property-related projects, maintenance activities, and service improvements.Ensure effective management of household inventories, vehicles, and supporting resources.Travel & Logistics ManagementManage all local and international travel arrangements for the CEO and family.Coordinate flights, accommodation, ground transportation, visas, passports, itineraries, and travel documentation.Develop detailed travel itineraries and contingency plans.Ensure seamless execution of business and personal travel requirements.Coordinate logistics for family holidays, business trips, and special events.VIP Relations, Protocol & HospitalityAct as the principal coordinator for VIP visits, executive hospitality, protocol arrangements, and special events involving the CEO and family.Manage interactions with dignitaries, government representatives, investors, strategic partners, royal representatives, and other high-profile stakeholders.Ensure adherence to VIP protocol requirements, cultural sensitivities, and appropriate etiquette standards.Coordinate arrivals, departures, accommodation, transportation, security, hospitality, and event logistics for VIP guests.Serve as the primary point of contact for protocol-related matters and high-profile engagements.Support the CEO during significant meetings, events, and engagements, ensuring all arrangements are executed flawlessly.Lifestyle & Concierge ServicesManage high-end lifestyle and concierge requirements on behalf of the CEO and family.Coordinate restaurant reservations, hospitality bookings, private events, and exclusive experiences.Source gifts, luxury services, personal purchases, and special requests.Arrange personal shopping, premium memberships, and bespoke lifestyle services.Maintain a network of trusted vendors and service providers to consistently deliver exceptional service standards.Confidential Matters & RepresentationHandle highly confidential personal, family, and business-related information with absolute discretion.Represent the CEO and family professionally when interacting with internal and external stakeholders.Build and maintain effective relationships with trusted advisors, service providers, government entities, and strategic contacts.Exercise sound judgment and decision-making while acting on behalf of the CEO.Safeguard the privacy, confidentiality, and reputation of the CEO and family at all times.Qualifications & ExperienceBachelor's degree preferred.Minimum 10 years' experience supporting Ultra High Net Worth Individuals (UHNWIs), Family Offices, Private Offices, Chairpersons, Founders, or C-Suite Executives.Proven experience managing household staff, personal affairs, family logistics, and complex executive lifestyles.Demonstrated experience in VIP relations, protocol management, and executive hospitality.Experience leading support teams and managing multiple stakeholders.Experience within family office, luxury service, hospitality, or executive support environments is highly desirable.CompetenciesExceptional organisational and project management skills.Strong leadership and people management capability.Outstanding interpersonal and relationship-building skills.High emotional intelligence and professional maturity.Exceptional discretion and confidentiality.Strong problem-solving and decision-making ability.Ability to remain composed and responsive in high-pressure situations.Strong planning and coordination skills with meticulous attention to detail.Fluent English required; Arabic is highly desirable.