Senior Finance & Payments Manager

Senior Finance & Payments ManagerBrainology | Full-Time | RemoteSalary: AED 5,000 per monthWorking Hours: 1:00 PM – 9:00 PM (Dubai Time)Monday – Friday | Full-TimeAbout BrainologyBrainology is a growing UK-based education provider supporting over 150 students weekly across our Birmingham tuition centres.We are looking for a highly organised, experienced and proactive Senior Finance & Payments Manager to take full responsibility for our finance operations.This is not simply an invoicing or bookkeeping role. We need someone who can manage the entire financial journey of every student, from their initial trial through to enrolment, funding approval, payment collection and ongoing attendance.You will work closely with our Sales, Administration and Centre Management teams to ensure every student is correctly processed, every invoice is tracked and every outstanding payment is recovered.Key Responsibilities1. End-to-End Student Finance ManagementTake ownership of every student referred from Sales following their trial.Contact parents to explain fees, payment arrangements and funding options.Manage the financial onboarding process from trial to confirmed enrolment.Ensure all required documents, funding details and payment information are collected.Coordinate with Sales and Admin to ensure students are ready to start.Maintain complete visibility of students awaiting funding, payment or confirmation.2. Childcare Funding & Parent SupportManage Universal Credit (UC), Childcare Grant (CCG) and self-funded payment processes.Guide parents through childcare funding applications, evidence requirements and invoice submissions.Understand UC assessment periods, payment dates and reporting deadlines.Track funding claims and expected payment dates.Liaise directly with parents to resolve delays, missing documentation and funding issues.Ensure parents understand their financial responsibilities and payment deadlines.3. Invoicing & Payment CollectionPrepare and issue all monthly student invoices accurately and on time.Track invoice submission, payment status and outstanding balances.Follow up with parents before and after payment deadlines.Reconcile incoming payments against student accounts.Identify overdue invoices and take immediate action.Ensure no student continues attending without the required payment or funding confirmation.4. Debt Recovery & Outstanding PaymentsTake ownership of the existing outstanding payment backlog.Review all unpaid invoices and identify the reason for non-payment.Contact parents and agree clear payment resolution plans.Chase outstanding UC and childcare funding payments.Escalate unresolved cases to management.Work towards clearing historical arrears and preventing new debt from accumulating.5. Sales, Admin & Student CoordinationWork closely with Sales to manage all students progressing from trial to joining.Ensure Finance receives complete and accurate handovers.Update Admin when students are financially cleared to start.Coordinate student start dates and payment confirmation.Maintain accurate records in Teach 'n Go and internal trackers.Identify students at risk of suspension due to outstanding payments.6. Reporting & Financial AccountabilityMaintain an accurate, live finance tracker covering every student.Produce daily updates on invoices, collections, funding progress and outstanding balances.Provide weekly summaries of revenue collected, expected payments and overdue accounts.Highlight any financial risks, delays or issues requiring management intervention.Continuously improve financial processes and collection performance.What We're Looking ForMinimum 3–5 years' experience in finance operations, accounts receivable, billing or payment collections.Experience managing invoicing, outstanding balances and customer accounts.Excellent English communication skills, both written and spoken.Confident speaking directly with UK-based parents about sensitive financial matters.Strong Excel, Google Sheets and financial tracking skills.Experience with UK childcare funding or Universal Credit is highly desirable.Able to manage a high volume of accounts independently.Highly organised, detail-oriented and comfortable working to deadlines.Proactive approach to debt recovery and resolving payment issues.Experience in education, childcare or a subscription-based business is advantageous.The Person We NeedWe are looking for someone who takes full ownership rather than simply completing assigned tasks.You should be confident managing difficult payment conversations, chasing overdue balances, coordinating with multiple teams and ensuring nothing falls through the cracks.You must be comfortable working independently, making decisions, solving problems and providing management with complete visibility of the company's financial position.Package & Working ArrangementsSalary: AED 5,000 per month

Location: Fully remoteHours: 1:00 PM – 9:00 PM Dubai TimeDays: Monday to FridayStart: Immediate availability preferredReporting to: Senior ManagementHow to ApplyPlease submit your CV along with a brief explanation of your experience in:Managing invoicing and payment collections.Recovering overdue payments and reducing outstanding debt.Communicating directly with customers regarding financial matters.Managing multiple accounts and maintaining accurate financial records.Any experience with UK childcare funding, Universal Credit or education finance.We are seeking someone who can take complete responsibility for this department from day one.