Senior Flights Inventory Operations Specialist

At Perk, our Inventory Operations team ensures the travel and spend content powering our platform is accurate, reliable, and high-quality. We're hiring a Senior Inventory Operations Specialist to raise the bar on how we operate, building the systems, standards, and frameworks that sustain quality and scalability across the domain. Flights are the highest-stakes inventory type we manage: schedule changes, fare rules, and GDS/NDC supplier feeds all have to reconcile in real time, with zero tolerance for stale or wrong data reaching a booking. This is a senior IC role, not a management track.You'll balance short- and long-term priorities, use data as a strategic asset, and influence product and tooling decisions. You won't just deliver your own work; you'll shape how the team operates, coach others, and drive cross-functional initiatives with lasting impact on inventory performance and reliability. The challenge: you'll be setting standards for teams you don't manage, so your influence has to come from being right, not from authority. Based in our Barcelona office three days a week, you'll report to our Director of Operations, alongside 8 other Inventory Ops specialists.What You'll Do• Set the Standard: Define operational standards that reduce BAU workload and increase reliabilityacross teams and markets. Lead retrospectives and drive scalable process refinements.• Think and Act Strategically: Balance domain and company goals, making trade-offs with businessimpact in mind. Set ambitious OKRs and recognise when diminishing returns mean it's time toredirect focus.• Turn Data into Direction: Formulate analytical questions that reveal root causes and trends.Synthesise complex insights into clear recommendations, and guide teammates in interpretingdata accurately.• Shape the Inventory Domain: Anticipate how airline schedule changes, fare filings, or supplier feedupdates affect performance. Influence product and tooling decisions, define technical standards,and build governance frameworks that scale across markets.• Own the Reporting Cadence: Drive automation, monitoring, and workflow improvements thatspan multiple teams. Own the cadence that ties inventory reliability (uptime, content accuracyrate) directly to revenue impact for senior stakeholders.• Own the AI Loop: Build and evaluate AI-assisted workflows for supplier-content triage andanomaly detection, define what "good" looks like, set guardrails for auto-actioned changes, andmake the build-vs-buy call on tooling.What You'll Need• Operational Depth: You've owned a flights or airline-inventory workflow end to end, schedules,fares, or GDS/NDC content, not just executed steps someone else designed, and can point towhere you expanded its scope.• Domain Mastery: Expert technical knowledge of airline inventory, schedules, fares, availability,GDS and NDC content flows, plus the APIs and booking infrastructure that surface it. You cananticipate how an airline schedule change or fare filing ripples through the ecosystem.• Strategic Thinking: You connect operational work to business outcomes and make trade-offsconfidently. You see the big picture without losing sight of execution quality.• Coaching Ability: Experience mentoring others, even without formal management responsibility.You raise the bar for those around you.• Process Design Expertise: Proven ability to design frameworks and governance models that scale,