Senior Floating Maintenance Manager
LSA Management · North Carolina, United States
Apply & track with Apply EdgeSenior Floating Maintenance Manager
This position serves as a technical expert and floating resource for communities experiencing staffing shortages, work-order backlogs, unit turn demands, inspections, capital projects, emergencies, and other operational needs.The Senior Floating Maintenance Manager oversees maintenance operations, supports and mentors Maintenance Managers and Service Technicians, manages capital improvement and renovation projects, assists with budgeting and vendor management, and ensures company standards are maintained across all assigned communities. This role requires extensive knowledge of HVAC, plumbing, electrical systems, appliance repair, construction management, and multifamily maintenance operations.The ideal candidate is a hands-on maintenance leader who can quickly assess property needs, lead teams, solve complex maintenance issues, and travel throughout the portfolio as business needs dictate.Essential Duties and ResponsibilitiesRegional Maintenance OperationsProvide maintenance support and leadership throughout communities located in North Carolina, Virginia, and Georgia.Travel to assigned properties to address staffing shortages, vacancies, emergencies, inspections, special projects, and operational challenges.Assist properties with work-order completion, preventive maintenance programs, resident service requests, and unit turn performance.Conduct property inspections to identify maintenance deficiencies and ensure company standards are met.Ensure timely completion of service requests and apartment turnovers.Support communities during acquisitions, transitions, renovations, and stabilization efforts.Leadership & Team DevelopmentSupervise, mentor, and support Maintenance Managers, Service Managers, and Service Technicians.Assist with employee training, development, coaching, and performance improvement.Promote accountability, safety awareness, customer service excellence, and operational consistency.Serve as a technical resource for troubleshooting difficult maintenance issues.Construction, Renovation & Capital ProjectsAssist in planning and executing capital improvement projects.Coordinate renovations, property upgrades, rehabs, and construction-related projects.Develop project scopes of work and specifications.Solicit and evaluate contractor bids and vendor proposals.Monitor project costs, timelines, and quality standards.Conduct project inspections and ensure satisfactory completion.Budgeting & Vendor ManagementAssist with annual maintenance and capital budget development.Monitor expenses and identify cost-saving opportunities.Obtain competitive bids and negotiate vendor pricing.Review contractor invoices, service agreements, and project costs.Maintain strong relationships with vendors, contractors, and suppliers.Compliance & SafetyEnsure compliance with OSHA regulations, Fair Housing requirements, company policies, and local building codes.Conduct safety inspections and maintain a safe work environment.Respond to emergency maintenance situations when needed.Participate in rotating on-call schedules and after-hours emergency coverage.Required QualificationsExperienceMinimum 5 years of apartment maintenance, facilities management, construction, or related building maintenance experience.Minimum 2 years of maintenance leadership, supervisory, or management experience.Experience managing multiple properties and maintenance teams preferred.Experience with capital projects, renovations, and vendor management preferred.Strong knowledge of multifamily housing maintenance operations.Technical KnowledgeCandidate must have working knowledge of:HVAC systemsPlumbing repairs and maintenanceElectrical troubleshooting and repairsAppliance repairCarpentryDrywall repairPaintingUnit turns and apartment renovationsBuilding systems and preventive maintenanceConstruction and rehabilitation projectsCertificationsRequiredValid Driver's License with acceptable driving recordAbility to travel throughout assigned portfolioCertified Pool Operator (CPO)PreferredEPA Section 608 Certification (required when handling refrigerants)CAMT (Certified Apartment Maintenance Technician)OSHA 10 or OSHA 30 CertificationOther industry-recognized HVAC, plumbing, electrical, or maintenance certificationsAdditional RequirementsMust be able and willing to travel between assigned apartment communities.Must have dependable transportation.Must be available for overnight travel when business needs require.Must be flexible and available to support properties based on staffing shortages, work-order backlogs, unit turns, inspections, emergencies, capital projects, and other portfolio needs.Ability to work independently and prioritize assignments in a fast-paced environment.Ability to maintain accurate records, reports, and documentation.Professional communication skills with residents, vendors, office staff, and maintenance teams.Basic computer and smartphone proficiency for work orders, email, photographs, maintenance software, and timekeeping systems.Must successfully pass background screening and drug testing in accordance with company policy.Physical RequirementsAbility to lift, carry, push, and pull 50-75 pounds.Ability to safely operate tools, equipment, and maintenance machinery.Ability to climb ladders and stairs.Ability to work indoors and outdoors in varying weather conditions.Ability to stand, bend, kneel, reach, and walk for extended periods.Ability to respond to emergency situations and after-hours service needs.Core CompetenciesLeadership and Team DevelopmentMulti-Site Maintenance OperationsVendor and Contractor ManagementBudgeting and Cost ControlCapital Project ManagementHVAC, Electrical, Plumbing & Appliance ExpertiseOrganizational EffectivenessCustomer Service ExcellenceProblem Solving and Decision MakingSafety and Regulatory ComplianceNote: The Senior Floating Maintenance Manager serves as a regional maintenance leader and portfolio resource. Position responsibilities and travel schedules may vary based on staffing needs, emergency situations, capital projects, property performance requirements, and overall business demands.