Senior Food Server

Company Description COCA Holding International Co., Ltd. is a leading food and hospitality group dedicated to quality, innovation, and creating memorable dining experiences. With more than 60 years of heritage, the company has grown from local roots in Asia to an international presence. COCA focuses on developing its people and building long-term relationships with customers and communities. Team members are encouraged to contribute ideas, uphold high service standards, and support the company’s commitment to excellence. Working at Mango Tree means joining a respected brand with strong traditions and a forward-looking approach to Thai hospitality.Role Description The Senior Food Server is a full-time, on-site role based in Bangkok. This position is responsible for providing attentive, high-quality table service, including greeting guests, presenting menus, taking orders, serving food and beverages, and ensuring a smooth dining experience. The Senior Food Server oversees table settings, coordinates with kitchen and bar teams, and helps resolve guest concerns promptly and professionally. Day-to-day tasks include monitoring food quality and presentation, guiding junior servers, supporting upselling of menu items, and maintaining cleanliness and safety standards in the dining area. The role also involves communicating clearly with guests and colleagues, assisting with special events, and contributing to a positive, team-oriented work environment.QualificationsStrong customer service skills with a focus on guest satisfaction and hospitality.Experience in food & beverage and food service operations, ideally in a restaurant or hotel environment.Effective communication skills for interacting with guests and coordinating with kitchen and service teams.Basic understanding of cooking or food preparation to explain menu items and ingredients accurately.Previous experience as a senior server or in a similar supervisory front-of-house role.Ability to work flexible hours, including evenings, weekends, and holidays, as required by restaurant operations.Knowledge of food safety and hygiene standards and commitment to maintaining a clean, safe work area.Proficiency in Thai; English or other language skills are an advantage for serving international guests.Strong teamwork, problem-solving abilities, and a professional, respectful approach to colleagues and guests.