Senior HR & Admin Officer

Job SummaryThe Senior HR Officer – Recruitment is responsible for managing the full recruitment cycle to attract, select, and hire qualified candidates in a timely and cost-effective manner. The role works closely with hiring managers to understand workforce requirements, develop effective recruitment strategies, build talent pipelines, and ensure a positive candidate experience while supporting the organization's manpower planning and business growth objectives.Key Responsibilities1. Recruitment & Talent AcquisitionManage end-to-end recruitment processes from requisition approval to onboarding.Source candidates through various channels including job portals, social media, employee referrals, recruitment agencies, and career fairs.Screen resumes, conduct initial interviews, and shortlist qualified candidates.Coordinate interviews between candidates and hiring managers.Prepare employment offers and negotiate compensation packages within approved guidelines.Ensure vacancies are filled within agreed recruitment timelines.2. Manpower PlanningWork closely with department heads to identify manpower needs and hiring plans.Monitor recruitment progress and provide regular updates to management.Support workforce planning initiatives to ensure adequate staffing levels.3. Employer BrandingPromote the company's employer brand through recruitment campaigns and social media platforms.Maintain relationships with universities, vocational schools, and recruitment partners.Participate in job fairs and recruitment events to attract potential talents.4. Recruitment AdministrationMaintain and update candidate databases and recruitment records.Prepare recruitment reports, hiring statistics, and recruitment KPIs.Ensure all recruitment activities comply with company policies and labor regulations.Maintain proper documentation for all recruitment and onboarding activities.5. Onboarding & IntegrationCoordinate pre-employment documentation and onboarding processes.Conduct orientation programs for new employees.Ensure smooth integration of new hires into the organization.6. Talent Pool ManagementDevelop and maintain a talent pipeline for critical and future positions.Build relationships with high-potential candidates for future opportunities.Proactively identify recruitment solutions for hard-to-fill positions.7. HR Projects & Other DutiesSupport HR initiatives and projects assigned by management.Assist in policy implementation related to recruitment and talent acquisition.Perform other HR duties as assigned by the HR Manager.Key Performance Indicators (KPIs)Time-to-fill vacancies.Cost-per-hire.Offer acceptance rate.Recruitment target achievement.New hire retention rate.Hiring manager satisfaction.Quality of hire.Compliance with recruitment procedures.Qualifications & RequirementsEducationBachelor's Degree in Human Resources Management, Business Administration, Management, or related field.ExperienceMinimum 3-5 years of experience in recruitment or talent acquisition.Experience in retail, FMCG, or large-scale recruitment is an advantage.Experience managing mass recruitment projects is preferred.Skills & CompetenciesStrong interviewing and candidate assessment skills.Excellent communication and interpersonal skills.Strong negotiation and stakeholder management abilities.Good understanding of labor law and recruitment best practices.Proficiency in Microsoft Office applications.Experience using recruitment systems or HRIS is an advantage.Strong organizational and time-management skills.Ability to work under pressure and meet deadlines.Good command of English and Khmer, both written and spoken.Personal AttributesResults-oriented.High integrity and professionalism.Proactive and self-motivated.Strong problem-solving skills.Team player with positive attitude.Customer-service mindset toward internal stakeholders and candidates.