Senior Implementation Consultant

🌎 Senior Implementation Consultant (Business Consultant) – Retail SaaS | LATAM | RemoteAthena Retail, part of the RELEX Solutions group, implements RELEX Space & Assortment solutions (planograms, floor plans and assortment optimization) for retailers. We are building a new team in Latin America to deliver upcoming projects across the region (Mexico, Costa Rica, Peru, Argentina and more).We're looking for a client-facing consultant who has already taken software implementations from kickoff to go-live, and who wants to apply that experience to the retail world.What you'll doYou'll work side by side with technical consultants and a project manager across the full implementation lifecycle:🔹 Discovery: run business workshops with the client, gather requirements and write the solution design🔹 Data: work with technical consultants to bring client data from SAP/ERP into the platform and validate it🔹 Configuration: configure the platform to fit the client's processes🔹 Training & UAT: train key users and guide them through user acceptance testing🔹 Go-live & hypercare: support the client after go-live and drive adoption of the solution🔹 Be the client's day-to-day point of contact, translating business needs into practical solutionsWhat we're looking for✅ 3+ years in a client-facing implementation role: Implementation Consultant, Solution Consultant, Functional Consultant, Customer Success / Onboarding Manager, or similar✅ Hands-on experience across the implementation lifecycle (requirements, configuration, testing, training, go-live), ideally with SaaS, ERP, WMS or planning software✅ Experience or genuine interest in retail, supply chain, logistics or category management (no prior category management knowledge required: you'll learn our solution and domain on the job)✅ Clear communicator who can run workshops and trainings with confidence✅ Fluent English and Spanish; Portuguese or Italian is a plus✅ Based in Latin America, working within or close to UTC-5✅ Available immediately or on short notice✅ Open to short trips to client sites (typically 1–2 weeks per project, during discovery and training)What we offer🔸 Permanent, full-time position, 100% remote🔸 Structured training on RELEX solutions🔸 Projects with leading retailers in Latin America, inside an international group🔸 The chance to be part of an international team📍 Company location: Bologna, Italy🌍 Learn more: www.athenaretail.comIf you've already led clients through a go-live and want to do it in retail, we'd love to hear from you! 🚀