Senior Implementation Manager - Specialty Pharmacy

Senior Manager, Launch Technology & Data ImplementationSpecialty Pharmacy and Patient ServicesTravel: Up to 50% About the OpportunityThis highly visible, client-facing position sits at the intersection of specialty pharmacy operations, healthcare technology, data integration, reporting, and launch strategy. You will work directly with biopharma manufacturers and internal teams to ensure every new program has the systems, connectivity, data flows, and reporting infrastructure needed for a successful launch.This is an ideal opportunity for a pharmacist with expert-level CareTend knowledge who understands how patient journeys translate into practical technology and data requirements.What You’ll DoLead the technology, data, connectivity, and reporting workstream for new specialty pharmacy product launchesServe as the primary technical and data subject matter expert throughout launch planning and implementationPartner directly with biopharma manufacturers to evaluate program designs, requirements, risks, dependencies, and technical feasibilityTranslate manufacturer expectations and patient-service workflows into clear system, integration, data, and reporting requirementsAssess launch designs for scalability, data-capture needs, reporting impact, implementation risk, and vendor dependenciesCoordinate with technology, pharmacy operations, analytics, compliance, account management, CareTend, WellSky, and external integration partnersOversee readiness for file-based data exchanges, SFTP connections, APIs, system integrations, data validation, reconciliation, and launch testingDevelop and maintain data requirements, file specifications, connectivity maps, testing plans, and implementation documentationEnsure technical requirements align with program contracts and manufacturer expectationsPrepare presentations and materials that educate stakeholders, clarify decisions, and build alignmentParticipate in client meetings, implementation discussions, vendor sessions, and virtual or in-person launch summitsHelp standardize launch templates, documentation, and processes to support a scalable launch-excellence modelPartner with leadership and operational teams to incorporate AI and automation into new programs from day one Your BackgroundDoctor of Pharmacy or Bachelor of Pharmacy degree from an ACPE-accredited institutionActive pharmacist license or eligibility for pharmacy licensureAt least two years of experience as a practicing licensed pharmacistExpert-level CareTend knowledge requiredStrong understanding of specialty pharmacy operations and patient journeys, including intake, enrollment, reimbursement support, dispensing, fulfillment, and ongoing patient servicesExperience with healthcare technology, data management, or specialty pharmacy data operationsExperience supporting data feeds, SFTP connectivity, APIs, system integrations, and reporting infrastructureAbility to translate pharmacy workflows into technical, data, and reporting requirementsDemonstrated experience providing consultative, client-facing guidance to biopharma or manufacturer partnersStrong project-management, presentation, communication, and documentation skillsAbility to manage competing priorities and meet launch deadlinesProficiency in Microsoft Excel, PowerPoint, and WordAbility to travel up to 50% Preferred ExperienceExperience with AI or automation tools in healthcare or pharmacy operations