Senior Information Technology Manager

Meydan Free Zone offers entrepreneurs and start-up businesses the opportunity to set up and run their own businesses right in the heart of Dubai. We provide access to exceptional talent, entrepreneur expertise, and a wide range of start-up support services.As we continue our exciting growth plans, we seek talented people to join us. We are currently hiring a dynamic Senior IT Manager with deep, hands-on expertise across cybersecurity, enterprise networking, and telephony/unified communications. This is a senior technical leadership role for an individual who combines strong architectural and operational command of infrastructure and security with the maturity to lead a team, manage vendors, and engage confidently with senior management. The role carries end-to-end accountability for the security, resilience, and performance of IT and communications environment.Key Accountabilities:1.CybersecurityOwn and continuously strengthen the company’s cybersecurity posture across network, endpoint, cloud, and identity.Manage security tools including firewalls, EDR, SIEM, and PAM.Lead vulnerability assessments, penetration testing, incident response, and remediation.Drive compliance with ISO 27001, DESC ISR, and applicable security standards.Develop and enforce security policies, access controls, and data protection practices.2.Networking & InfrastructureDesign and manage enterprise LAN/WAN, SD-WAN, wireless, cloud, and on-premise infrastructure.Ensure network performance, security, capacity, resilience, and business continuity.Oversee backup, disaster recovery, and regular testing of RTO/RPO requirements.3.Telephony & Unified CommunicationsManage enterprise telephony, SIP, PBX/UC platforms, call routing, and mobile/SIM services.Manage telecom vendors, contracts, SLAs, and cost optimization.Ensure reliable and resilient telephony services and failover capabilities.4.Leadership & GovernanceLead and develop IT teams across cybersecurity, infrastructure, networking, and telephony.Manage IT vendors, budgets, contracts, policies, SOPs, and change management.Report on cybersecurity, infrastructure performance, risks, and key projects to the Head of IT and senior management.Act as the senior escalation point for critical IT and security incidents.To join our team, you will have:Bachelor's degree in Information Technology, Computer Science, Telecommunications, or a related field.8-10 years of progressive, hands-on IT experience, with demonstrable depth in cybersecurity, enterprise networking, and telephony/UC — not generalist exposure.At least 3 years in a team leadership or managerial capacity, with a track record of building and developing technical teams.Proven experience owning security architecture and incident response in a mid-to-large enterprise environment.Solid experience designing and managing enterprise network infrastructure and SIP/PBX telephony platforms.Experience supporting ISO 27001 or equivalent information security management frameworks and audit cycles.CISSP (Certified Information Systems Security Professional) or CISM (Certified Information Security Manager).CCNP or CCIE (Cisco Certified Network Professional/Expert), or equivalent advanced networking certification.ISO/IEC 27001 Lead Implementer or Lead Auditor.Language skills:English.Any other language is desirable.Our Vision is to be the world-class hub for entrepreneurship and innovation in the region. If you are ready to be a part of that journey, we would love to hear from you!