Senior Information Technology Technician
Synergycom · Phoenix, AZ
Apply & track with Apply EdgeSenior IT Technician | New OpportunityWe're partnering with an organization that is looking to add a Senior IT Technician to their team.This role is ideal for an experienced IT professional who enjoys solving complex technical challenges, supporting end users, and serving as a key resource for technology operations. You'll have the opportunity to work across a wide range of technologies while helping ensure employees stay connected, productive, and supported.What we're looking for:4+ years of IT support, help desk, or technical support experienceAdvanced troubleshooting skills across hardware, software, and network environmentsExperience supporting Windows and/or macOS systemsDevice imaging, deployment, and lifecycle management experienceFamiliarity with ticketing platforms such as ServiceNow, Jira, Zendesk, or similar toolsStrong communication skills and a customer-first mindsetAbility to mentor junior team members and contribute to IT best practicesIn this role, you'll tackle escalated technical issues, support technology upgrades and deployments, maintain critical systems and devices, and collaborate with cross-functional teams to deliver a reliable and secure technology experience.If you're looking for an opportunity where you can make a direct impact, expand your technical expertise, and take the next step in your IT career, I'd love to connect.Send me a message or apply today to learn more.#Hiring #ITJobs #InformationTechnology #TechSupport #HelpDesk #SeniorITTechnician #TechCareers #OpenToWork #NowHiring #ITSupport #Careers