Senior Infrastructure, DevOps, and SRE Engineer

Qahwa is the operating system for modern coffee shops.We bring point of sale, inventory, accounting, people, marketing, and loyalty into one unified platform, powered by AI, designed specifically for cafés.By eliminating fragmented tools and manual workflows, Qahwa enables coffee businesses to run more efficiently, make better decisions, and scale with confidence.We're looking for a high-performing Senior Infrastructure, DevOps, and SRE Engineer who thrives in a fast-paced environment, enjoys building, and has a passion for helping hospitality businesses succeed.What you'll do:• Own cloud infrastructure and production environments.• Build and maintain CI/CD pipelines and deployment workflows.• Manage application hosting, databases, caching, networking, and storage.• Implement monitoring, logging, alerting, and incident-response processes.• Improve reliability, performance, and disaster-recovery readiness.• Manage security, access controls, secrets, and infrastructure compliance.• Monitor and optimize infrastructure costs.What we're looking for:• Experience operating production workloads in a cloud environment.• Strong understanding of containerization and deployment automation.• Experience with infrastructure-as-code tools.• Experience managing relational databases in production.• Experience with distributed systems and caching technologies.• SaaS and multi-tenant application experience.• Ability to troubleshoot application-level issues when required.• Familiarity with monitoring, logging, and incident response.• Excellent communication and presentation abilities in Arabic and English.• Self-motivated, organized, and highly driven to succeed.• Restaurant or hospitality industry experience is a strong advantage.Why Join Qahwa?• Competitive salary.• Career growth opportunities in a rapidly expanding company.• Innovative products serving one of the fastest growing industries in the region.• Collaborative, ambitious, and customer focused culture.Our Culture:At Qahwa, we're building more than technology - we're building a team of ambitious, customer focused professionals who are passionate about helping businesses succeed.We believe great results come from collaboration, ownership, and continuous improvement. Every team member has a voice, the freedom to take initiative, and the opportunity to make a meaningful impact.We celebrate achievements, learn from challenges, and support each other as we grow together.