Senior Interaction Designer

About the JobIn a Nutshell💻 Role: Senior Interaction Designer📄 Employment Type: Permanent📍 Location: Hybrid (UK), with occasional travel to London / client sites🔒 Clearance: Active SC Clearance Required📅 Start Date: ImmediateAbout Amber LabsThe digital transformation partner for highly regulated industries.Our teams deliver digital transformation for organisations operating in complex, highly regulated environments. From securing national borders to supporting critical defence operations, we deliver secure AI, data, cloud and software solutions across high-stakes programmes.What You’ll Be DoingWe’re looking for an experienced Interaction Designer to join our User Centred Design teams, working across central government transformation programmes.You’ll design intuitive, accessible and evidence-led digital experiences that meet the needs of users while working within complex organisational, technical and policy constraints. Working as part of multidisciplinary agile teams, you’ll turn research and service insights into clear interaction designs, prototypes and user journeys that can be tested, iterated and taken through to delivery.You’ll work closely with User Researchers, Service Designers, Content Designers, Product Managers, Business Analysts and Developers to ensure the experiences you design work effectively for both users and the wider service.You’ll be responsible for:Designing intuitive, accessible and user-centred digital experiences across complex government servicesTranslating user research, service insights and business requirements into interaction designs and user journeysCreating wireframes, prototypes and high-fidelity designs to communicate and test interaction conceptsWorking iteratively with users and multidisciplinary teams to test, refine and improve designsCollaborating closely with User Researchers to incorporate evidence and user feedback into design decisionsWorking with Service Designers to understand the wider service context and ensure digital interactions support end-to-end journeysCollaborating with developers to ensure designs are technically feasible and implemented effectivelyFacilitating and contributing to design workshops, critiques and collaborative sessions with stakeholdersApplying accessibility and inclusive design principles throughout the design processWorking within GDS Service Standards and established government design patterns and standardsPresenting and communicating design decisions clearly to stakeholders at different levels of senioritySupporting design activity from discovery and alpha through to beta and live deliveryContributing to design best practice and helping strengthen design capability across delivery teamsWhat We’re Looking ForYou will need:Active SC ClearanceProven experience working as an Interaction Designer within complex digital transformation programmesExperience designing digital services within central government or public sector environmentsA strong portfolio demonstrating user-centred interaction design across complex services or productsStrong understanding of interaction design principles, user journeys, information architecture and usabilityExperience creating wireframes, prototypes and high-fidelity interface designsExperience working collaboratively within multidisciplinary agile teamsStrong understanding of accessibility and inclusive design principlesExperience working with design systems and established design patterns, ideally including the GOV.UK Design SystemFamiliarity with tools such as Figma, Miro and other collaborative design and prototyping toolsAbility to use research and evidence to inform design decisions and clearly communicate your rationaleStrong stakeholder engagement and communication skillsConfidence working with ambiguity and balancing user needs with technical, business and policy constraintsExperience working through different stages of the digital service lifecycle, from discovery through to deliveryIf this role sounds like a good fit but you don’t tick every box, don’t let that stop you. We’d still love to hear from you.What’s In It For YouWe believe benefits should be practical: things that genuinely support your day-to-day, give you flexibility and help you keep developing.Here are a few of our perks:25 days’ annual leave, plus bank holidaysPrivate medical insurance with BupaRemote-first working, with access to our Liverpool Street officePersonal training budget to support your professional developmentPerkbox membership, with discounts across retail, travel, dining and wellnessElectric Vehicle Scheme after one year of serviceRegular team socialsReferral scheme offering up to £3,000 for successful hiresEmployer pension contributionsYour choice of PC or MacHow We WorkWe’ve worked hard to build a team of people who are experts at what they do. Because of that, we’ll trust you to get on with your job and give you the space to do it well. But you’ll always have plenty of support around you whenever you need it - whether that’s to sense-check an approach, tackle a tricky client challenge, or simply bounce ideas around.We keep our structure flat and our processes straightforward. If you have a good idea, you’ll be encouraged to run with it, and if something could be done better, we’ll encourage you to say so. Ultimately, we work with people who take pride in their work, support their team and want to leave things better than they found them.Learn more about how we work.What Happens Next?Once you’ve applied, our in-house Talent team will review your application and, if it looks like there could be a good fit, they’ll be in touch.For most of our roles, there are two interview stages: one focused on your technical expertise, and another focused on how you communicate and approach your work. We’re big believers that both are equally important!For some roles, there may also be a final conversation with one of our Senior Leadership Team - Seb, James, Sanah or Mark.Get to know them and the rest of our SLT here.A Human Approach to HiringWe use AI responsibly, in our client projects and internally. When it comes to hiring, though, there are always real people behind the process. Decisions throughout - from CV review and progressing to interview through to making an offer - are made by our Talent team (who are real people, we promise!).Diversity & InclusionAmber Labs is an equal opportunities employer, and we’re committed to creating an inclusive environment where everyone has the opportunity to do their best work, regardless of background, identity or experience.If there’s anything we can do to make the recruitment process more accessible or comfortable for you, just let our Talent team know, we’ll be happy to help!