Senior IT Voice & Collaboration Engineer

We’re Hiring | Senior IT Voice & Collaboration EngineerWe are looking for an experienced professional to lead the implementation and support of enterprise voice, collaboration and supporting network infrastructure for our client in Dubai.Experience: 6–8+ years

Key Responsibilities

• Design, implement and maintain VoIP and telephony systems.
• Support collaboration platforms such as Cisco CUCM, Webex, Avaya, Microsoft Teams Voice and Asterisk.
• Manage supporting LAN/WAN, routers, switches and wireless infrastructure.
• Troubleshoot voice and connectivity issues, ensuring reliable call quality through QoS.
• Handle system migrations, upgrades, security patching and capacity planning.
• Coordinate with vendors, maintain technical documentation and mentor junior engineers.What We’re Looking For:Hands-on experience in voice/collaboration and network engineering.Strong knowledge of TCP/IP, OSPF, BGP, VLANs, STP, EtherChannel and NAT.Experience with wireless networks, WLCs, access points and voice optimisation.Strong troubleshooting, analytical and communication skills.Bachelor’s degree in IT, Computer Science or a related field; Master’s preferred.Exposure to SD-WAN, VPNs, load balancers and network security solutions is an added advantage.