Senior Key Account Manager

Role SummaryOwn and grow a portfolio of key enterprise accounts in KSA, acting as the primary commercial and operational point of contact — responsible for revenue growth, margin discipline, and account health end-to-end.Key ResponsibilitiesRevenue & GrowthOwn quotations, rate negotiations and revenue delivery for assigned key accounts.Grow wallet share within existing accounts month-on-month through proactive engagement and identification of untapped opportunities.Identify and close new business to expand the account base and overall portfolio.Drive upselling of additional services/lanes/solutions within existing accounts.Margin & Commercial DisciplineKeep tight oversight of account-level margins, ensuring quotations and pricing stay aligned with profitability targets.Flag margin leakage early and work with pricing/commercial teams to course-correct.Order & Operations SupportValidate orders raised for key accounts for accuracy and completeness before execution.Support the Operations team on POD (Proof of Delivery) collection for assigned accounts, ensuring timely closure.Support the Collections team on billing or collection issues raised by clients — acting as the escalation point to resolve disputes while keeping the relationship intact and payments on track.Relationship ManagementAct as the single point of contact for assigned key accounts, building senior-level relationships.Run regular business reviews to track performance, resolve issues and surface growth opportunities.RequirementsPrior experience of 6-10 years in key account management / B2B sales, ideally in logistics, freight forwarding or transportation.Solid understanding of freight pricing, quotations and margin management.Experience in the KSA market preferred; Arabic a plus.Comfortable working cross-functionally with Operations, Collections and Pricing teams.Strong negotiation and stakeholder management skills.About TruKKerTruKKer is one of the most successful and well-funded Logitech startups of the EMEA Region with 700+ employees and our presence in eleven countries of operation (KSA, UAE, India, Egypt, Bahrain, Jordan, Oman, Turkey, Poland, Kazakhstan & China) grown aggressively.Since our inception in 2016, we have grown aggressively and have ~75,000 trucks inducted on our platform, catering to ~1,200+ enterprise clients seamlessly with an annual revenue of ~300+ million USD. With our business proposition, we bring smiles onto the faces of ~1,600 drivers daily.We have made a long-lasting impact on the ecosystem in innovative and exciting work, workplace & workforce practices. Today, every employee at TruKKer is not only the brand ambassador of the company but is also the partner in the IPO journey.We are awarded & showcased in various forums in EMEA Region and chosen by the Saudi Startup forum as a Unicorn Company. Our CEO’s hustle & contribution was captured on the cover page of Forbes magazine.With our dedicated Human Capital initiatives, we have been awarded & acknowledge globally:We received the coveted ‘GREAT PLACE TO WORK CERTFICATION’ for four countries – KSA, UAE, OMAN & TURKEY.We also got ‘BEST WORKPLACES' Award for TruKKer Arabia’.DISPERZ one of the leading Training & Development platform awarded us as ‘Top Innovative L&D Strategy.’Economic Times, the second largest business newspaper & media platform awarded us for ‘Exceptional Employee Experience Award.’We won CULTIMATE’s – 'BEST EMPLOYER BRAND AWARD'All these awards define TruKKer as a startup with ‘REAL HUSTLE’ and complement our ‘People Oriented Culture’ and commitment for ‘Workplace Excellence’.Our Vision: To be the most reliable partner in the freight ecosystem powered by technology & sustainability.Our Mission: To provide cost-efficient freight solutions by organizing and digitizing the fragmented ecosystem.Our Values:Carry TruKKer’s Passion and Hunger in Heart.Always Keeping the customer first.Respect for accountability.Honor diversity and inclusion.Always being cost-effective.Hustle with honesty.What we have for you on board.Competitive salary and benefits package.Opportunity to work in a dynamic and fast-growing industry.Play a key role in shaping the success of the company in the Middle East region.Continuous learning and development opportunities. Gain direct mentorship from visionary C-suite leaders in our dynamic environment.Embark on our thrilling IPO journey, shaping the future of Logistics.Diverse and inclusive work environment.