Senior Key Account Manager

Senior Key Account Manager - RetailBerlin, Germany | Full-time | Permanent | HybridA global technology and online delivery platform is seeking a Senior Key Account Manager – Retail to acquire and manage medium and large non-food retail partners across Germany. The role combines new business development, strategic account management, senior-level negotiations and long-term commercial growth.Key ResponsibilitiesIdentify and acquire new non-food retail partners across Germany.Build and manage relationships with senior decision-makers, including C-level stakeholders.Lead acquisition, contract, closing and pricing negotiations from preparation through to follow-up and documentation.Develop and maintain strong relationships with strategic retail accounts.Act as the primary point of contact for partners, providing comprehensive account support.Identify opportunities to grow partner revenue through platform services and commercial opportunities.Develop long-term strategic customer relationships, including annual business reviews.Support and coordinate pilot projects with new and existing partners.Work closely with internal management and relevant teams to maximise commercial performance.Take ownership of account development and identify new solutions and opportunities within the retail market.RequirementsDegree in business, economics or a comparable qualification.Approximately 6 years of sales experience, including around 3 years within grocery or retail.Proven experience managing strategic accounts and negotiating commercial agreements.Strong sales, communication and negotiation skills.Professional and confident approach when engaging with senior stakeholders.Highly organised, independent and efficient, with the ability to work in a fast-paced environment.Strong decision-making, influencing and persuasion skills.Commercial and entrepreneurial mindset with a strategic, hands-on approach.Ability to develop creative solutions and identify new business opportunities.Excellent English skills.Willingness to travel.Experience with Google Workspace, Slack, Salesforce or similar tools is advantageous.Compensation & BenefitsCompetitive compensation package.Permanent employment contract.Hybrid working: 3 days per week in the Berlin-Kreuzberg office and 2 days from home.Company car and company mobile phone.Urban Sports Club membership.€59 monthly travel allowance.€90 monthly food credit.Company pension scheme with 20% employer contribution.Bicycle leasing programme.Diverse, international working environment.Employee communities and ERGs.Regular team events and social activities.

Location: Berlin, GermanyWork arrangement: HybridEmployment: Full-time, permanent