Senior Key Account Manager

Senior Key Account Manager – International Freight ForwardingMelbourne preferred (other Australian locations considered) | $150,000–$200,000 + potential for moreImportant: Candidates must be coming from senior sales or KAM positions within air & ocean freight forwarding. Candidates that don't meet this criteria will be rejected and will not receive feedback.The companyOur client is an established Australian freight forwarder, part of a larger international group with a long history in global trade and supply chain. They offer end-to-end logistics across sea, air, road and rail, plus customs clearance, warehousing and specialist supply chain solutions, and are known for their service and their strong presence on Asia trade lanes.The business is entering a significant growth phase under new leadership and is looking for a senior account manager to take ownership of some of its most important client relationships.The roleYou'll take on a portfolio of the company's larger accounts, with a focus on looking after them properly and growing them. This is primarily a farming role. You'll also be expected to bring in some new logos, but it isn't a pure hunter position with heavy new business targets. It suits someone who enjoys deep, long-term client relationships and finding ways to grow wallet share.Key responsibilitiesManage and grow a portfolio of key accounts, acting as the main point of contact and trusted adviserGrow volumes and revenue within existing accounts across trade lanes, modes and value-added servicesWin a number of new accounts, with a focus on broadening the client baseHelp diversify the portfolio beyond retail, fashion and garments into other general cargo verticals, with pharma of particular interestRun regular account reviews, KPI reporting and service improvement plansWork closely with operations and overseas teams to deliver a consistently excellent client experienceAbout youSenior account management experience in international freight forwardingA track record of winning and managing accounts moving around 500 TEU a yearStrong knowledge of the Asia inbound market; candidates with a heavier Europe background will be considered, but a solid understanding of Asia is essentialExperience across general cargo; exposure to retail, fashion and garments is valuable, and pharma experience would be a strong advantageA relationship builder who is commercially sharp and confident spotting growth opportunitiesComfortable bringing in new business, even if it isn't the main focusWhat's on offerBase salary of $150,000–$200,000, with flexibility for an exceptional candidateOwnership of significant, established accounts from day oneA business in growth mode, with the backing of an international groupRoom to shape the portfolio and grow your role as the company expands