SENIOR KEY ACCOUNT MANAGER

SENIOR KEY ACCOUNT MANAGERMAIN MISSIONTo drive profitable growth of key customers by developing long-term commercial partnerships, delivering sales and profitability targets, and translating market and customer insights into effective business plans. The Senior Key Account Manager also plays a leading role within the KAM team, supporting alignment and information flow across the commercial organization.PERIMETER- Geographical : POLAND & BALTICS HUB- Brand : SVR KEY RESPONSIBILITIESAchieving sales targets, including both revenue and profitability objectivesAnalyzing sell-in and sell-out performance and translating insights into concrete commercial actionsDeveloping and executing joint business plans and long-term cooperation strategies with customersLeading commercial negotiations and managing customer-specific commercial conditionsManaging customer promotion strategy and ensuring effective executionImplementing category strategy at customer level and identifying opportunities for growthCollaborating with Logistics and Marketing on short- and long-term sales forecastingSuccessfully launching and introducing new products to assigned customersMonitoring competitors, market developments and customer trendsBuilding and maintaining strong, long-term business relationships with customersCollaborating closely with the field sales team and other internal stakeholdersSupporting coordination and information flow across the KAM team, consolidating key customer and business updates and ensuring effective communication with the General Manager / Head of SalesPROFILEAt least 10 years of experience in a Key Account Manager/Sales role, including experience working with pharmacy chainsProven track record of delivering sales growth and profitability targetsStrong commercial mindset and solid understanding of P&L managementHigh level of independence, ownership and accountabilityProactive and solution-oriented approach, with the ability to identify opportunities and drive actionsStrong customer orientation combined with the ability to balance customer needs with company objectivesAbility to operate effectively in a dynamic, cross-functional environmentADDITIONAL ASSETS:Experience in the dermocosmetics categoryExperience working with e-commerce customers and digital sales channelsSKILLSAnalytical mindset and the ability to draw actionable conclusions from dataStrong analytical skills and ability to translate data into actionable commercial recommendationsVery good command of ExcelStrong negotiation skillsStrong relationship-building skills, both with customers and internal stakeholdersClear, concise and effective communication skillsStrong team-player attitude and ability to collaborate effectivelyHigh level of professionalism and strong interpersonal skillsStrong attention to detailEnglish proficiency at a minimum B2 levelAFFILIATION AND LOCATIONReporting to GENERAL MANAGER, in the future to Head of Sales

Location: WARSAW, POLAND