Senior Key Account Manager (Sales)
Kyberlife · Singapore, Singapore
Apply & track with Apply EdgeAbout Kyberlife Kyberlife Pte. Ltd. provides scientific, laboratory, and research solutions to customers across the life sciences industry. We work closely with research institutions, laboratories, healthcare organisations, biotechnology companies, and other scientific organisations to understand their needs and connect them with the right products, equipment, and solutions. As we continue to grow, we are looking for a Senior Key Account Manager to strengthen our customer relationships, develop new business opportunities, and drive growth across our life sciences and laboratory portfolio.About the RoleAs a Senior Key Account Manager, you will be responsible for managing and growing key customer accounts while identifying new business opportunities within the life sciences and laboratory sectors. You will work closely with customers to understand their technical and commercial requirements, recommend suitable solutions, and coordinate with internal teams and suppliers to ensure a seamless customer experience. This role is suited to someone who is commercially driven, customer-focused, and comfortable working with scientific and laboratory products. Key Responsibilities Develop and maintain strong, long-term relationships with key customers and stakeholders. Drive sales growth by developing existing accounts and identifying new business opportunities. Manage the full sales cycle, from prospecting and customer engagement through to quotation, negotiation, and closing. Understand customers' technical and application requirements and recommend appropriate products and solutions. Conduct product presentations, demonstrations, and training sessions for customers where required. Provide product and application guidance during the pre-sales and post-sales process. Identify opportunities for cross-selling and expanding Kyberlife's product portfolio within existing accounts. Prepare quotations, proposals, and other commercial documentation. Work closely with internal teams and suppliers/principals to coordinate product information, pricing, availability, delivery, and customer requirements. Monitor account activities, sales pipelines, and opportunities to support accurate sales forecasting. Maintain a high level of customer service to support customer satisfaction, retention, and long-term business relationships. Represent Kyberlife at customer meetings, industry events, conferences, and exhibitions where required. What We're Looking For Degree or diploma in Life Sciences, Biotechnology, Chemistry, Biomedical Sciences, or a related discipline. 3+ years of experience in B2B sales, key account management, business development, or a related commercial role, preferably within the life sciences or laboratory industry. Experience selling scientific equipment, laboratory products, consumables, reagents, or related solutions will be an advantage. Good understanding of laboratory environments, research workflows, and/or scientific applications. Strong commercial awareness with a proven ability to develop customer relationships and identify business opportunities. Excellent communication, presentation, negotiation, and interpersonal skills. Comfortable engaging with customers at different levels, from researchers and laboratory users to procurement and management. Self-motivated, organised, and able to work independently. Willingness to travel for customer visits and business activities when required. What You Can Expect Opportunity to work with customers across the life sciences, universities and laboratory sector.Exposure to a broad range of scientific products, technologies, and applications.A commercially focused role with opportunities to develop and grow key customer accounts.Collaboration with customers, suppliers, and industry partners across the scientific community.A dynamic and growing working environment where you can take ownership of your accounts and contribute directly to business growth.