Senior Linux & OpenShift Application Support Engineer

Job Title – Senior Linux & OpenShift Application Support EngineerCompany – TCS (MEA)Location – Riyadh, Saudi ArabiaJob type – Full timeAbout Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News.Key ResponsibilitiesPrimary SkillsLinux Administration (RHEL/CentOS/Oracle Linux)Installation, configuration, patching, and administration of Linux servers.Performance tuning, capacity management, and troubleshooting.User, group, filesystem, LVM, NFS, DNS, SSH, and networking administration.Security hardening, vulnerability remediation, and audit compliance.Shell scripting and automation for operational activities.Red Hat OpenShiftAdministration and support of OpenShift 4.x environments.Cluster deployment, upgrades, patching, and lifecycle management.Management of Projects, Routes, Services, ConfigMaps, Secrets, PV/PVCs.OpenShift RBAC, SCC, authentication, and security controls.Monitoring, logging, performance tuning, and troubleshooting platform issues.Experience with Operators, Helm Charts, Container Registries, and CI/CD integrations.Support for application deployments and containerized workloads.Secondary SkillsWSO2 API Gateway / API ManagerAdministration and support of WSO2 API Manager.API publishing, lifecycle management, and security policies.Troubleshooting API gateway issues, integrations, and performance bottlenecks.SSL certificate management and API monitoring.WSO2 Identity & Access Management (IAM)Identity provider administration and authentication management.SSO, OAuth2, OIDC, SAML integrations.User provisioning, role management, and access control support.Security troubleshooting and compliance support.Strapi CMSAdministration and maintenance of Strapi-based applications.User, role, and content management support.API configuration and troubleshooting.Apache CamelSupport and troubleshooting of enterprise integration solutions.Route development understanding and monitoring of integration services.Performance optimization and incident resolution.RedisAdministration and support of Redis clusters.Cache management, backup/recovery, replication, and monitoring.Performance tuning and troubleshooting.ELK Stack (Elasticsearch, Logstash, Kibana)Deployment, administration, and support of ELK environments.Log collection, indexing, search optimization, and dashboard creation.Monitoring system/application logs and troubleshooting errors.Performance tuning and capacity planning.Roles & ResponsibilitiesProvide L2/L3 support for Linux, OpenShift, and middleware platforms.Monitor infrastructure and application health, ensuring SLA adherence.Resolve incidents, service requests, and problem tickets within agreed timelines.Perform root cause analysis (RCA) for recurring issues.Support application deployment activities and production releases.Coordinate with Development, Network, Security, Database, and Infrastructure teams.Manage platform upgrades, patches, certificates, and security compliance activities.Create and maintain operational documentation, SOPs, and knowledge articles.Participate in on-call support and major incident management activities.Drive automation initiatives to improve operational efficiency.Ensure high availability, reliability, and performance of platforms.Required QualificationsBachelor’s degree in computer science, Information Technology, or related discipline.10-12 years of overall IT experience.Minimum 5+ years of hands-on OpenShift administration experience.Strong Linux system administration experience.Experience supporting enterprise middleware and API platforms.Excellent troubleshooting and analytical skills.Strong communication and stakeholder management skills.Preferred CertificationsRed Hat Certified Engineer (RHCE)Red Hat OpenShift Administrator (EX280)Kubernetes Administrator (CKA)ITIL FoundationWSO2 Certifications (Preferred)Key CompetenciesProduction SupportIncident & Problem ManagementRoot Cause Analysis (RCA)Platform EngineeringContainerization & Cloud TechnologiesAutomation & ScriptingCustomer CommunicationTeam CollaborationDocumentation & Knowledge ManagementApplication Deadline: 30th -September-2026Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy