Senior Manager - Business Development(Transition) – BPS (Domestic Services)

Job Description – Senior Sales Manager / Business Development Manager – BPS Services Location: Bangalore, ChennaiExperience: 12+ YearsSalary: 30 LPAPreferred Experience Experience working with Domestic BPO/BPS/BPM, Retail and E-commerce clients will be an added advantage. Exposure to enterprise clients and large-scale outsourcing engagements preferred. Strong understanding of industry trends and BPS transformation initiatives.Position OverviewLooking for a seasoned sales professional to drive growth for our Business Process Services (BPS) portfolio. The ideal candidate should have strong experiencein selling BPS/BPO/BPM solutions, including Back Office Outsourcing, Customer ExperienceManagement (CXM), Contact Center, and Omnichannel CX solutions.The role requires a strong combination of hunting and farming capabilities — acquiring newenterprise clients while expanding relationships and wallet share with existing customers.Key Responsibilities Drive end-to-end sales for BPS/BPO/BPM, Back Office Outsourcing, CXM, ContactCenter, and Omnichannel CX offerings. Build and manage sales pipeline through new client acquisition and strategicaccount expansion. Identify, engage, and close opportunities with enterprise customers acrossindustries. Develop strong relationships with CXOs, business heads, and key decision-makers. Own the complete sales cycle including lead generation, solution positioning,RFP/RFI management, negotiations, and closure. Work closely with delivery, solution, and operations teams to create customizedcustomer solutions. Drive account mining and cross-selling opportunities within existing customerrelationships. Achieve assigned revenue and business growth targets. Track market trends, competitor landscape, and emerging opportunities in the BPSindustry.Candidate Profile / Skills Required Minimum 10+ years of relevant sales experience in BPS/BPO/BPM/ManagedServices/CXM/Contact Center solutions. Proven experience in selling outsourcing services and managing enterprise salescycles. Strong understanding of Back Office operations, Customer Experience Management,Digital CX, and Omnichannel solutions. Demonstrated success in both new logo acquisition (hunting) and existing accountgrowth (farming). Strong enterprise relationship management and consultative selling skills. Experience managing large-value deals and complex client engagements. Excellent communication, negotiation, and stakeholder management skills.Key Success Metrics Revenue growth and new business acquisition. Pipeline generation and conversion. Strategic account expansion and wallet share growth. Customer relationship development and retention.For assistance - contact@paulscareers.com