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Senior Manager, Cloud Engineering & Infrastructure

GlobalSource IT · Libertyville, IL

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Senior Manager, Cloud Engineering & InfrastructureFull-time | Onsite | Libertyville, IL | NO C2CSummaryThe Senior Manager, Cloud Engineering & Infrastructure will lead the strategy, modernization, reliability, and operational performance of a complex global hybrid infrastructure environment. This is a highly visible leadership role overseeing a globally distributed engineering organization that supports critical operations across manufacturing, R&D, commercial, and corporate functions.This leader will play a key role in advancing cloud modernization, automation, and Infrastructure as Code while ensuring the reliability, resiliency, security, and performance of business-critical platforms. The successful candidate will bring the technical depth to lead experienced engineers, influence architecture and design decisions, and translate complex infrastructure priorities into clear business impact.Key ResponsibilitiesLead and develop a globally distributed Cloud & Infrastructure Engineering team, establishing engineering standards, operating models, performance expectations, documentation, and escalation processes.Own the strategy, architecture alignment, lifecycle management, and modernization roadmap for the global hybrid infrastructure environment.Provide leadership across Azure cloud infrastructure, VMware, Windows, enterprise storage and backup, data centers, Microsoft 365 dependencies, and related infrastructure platforms.Drive cloud modernization through automation, Infrastructure as Code, configuration management, and repeatable deployment patterns.Improve infrastructure reliability, scalability, and performance through SLAs/SLOs, KPI reporting, observability, capacity planning, performance management, and service readiness.Own disaster recovery and infrastructure resiliency strategy, including backup and recovery, business continuity, RTO/RPO objectives, high availability, testing, runbooks, and remediation planning.Lead major incident and problem management efforts, including triage, communication, root cause analysis, corrective actions, and post-incident learning.Partner closely with Cybersecurity on infrastructure hardening, vulnerability management, access controls, secure operations, audit readiness, and recovery planning.Collaborate with Enterprise Architecture, Networking, DevOps, application teams, NOC, Service Desk, project leadership, and business stakeholders to align infrastructure priorities with business needs.Provide technical and strategic direction to senior engineers, challenge recommendations when appropriate, remove roadblocks, and improve team effectiveness and delivery.Manage strategic technology vendors and partners, including performance, contracts, service delivery, and technology roadmaps.Own infrastructure budgeting, forecasting, capacity planning, cloud cost optimization, and OpEx/CapEx considerations.Communicate infrastructure health, risks, priorities, architectural trade-offs, and roadmaps to senior and executive leadership.Support a global 24x7 operating environment and participate in major escalations and critical incident response as needed.Stay current on evolving cloud and infrastructure technologies and identify opportunities to improve scalability, efficiency, reliability, and operational maturity.QualificationsBachelor’s degree in Information Technology, Computer Science, or a related field, or an equivalent combination of education and professional experience.12+ years of progressive IT experience, including 8+ years supporting enterprise-scale hybrid infrastructure and cloud environments.7+ years leading infrastructure engineering and/or operations teams with accountability for production services, performance, controls, metrics, and continuous improvement.Demonstrated experience leading geographically distributed or global engineering teams and developing experienced technical professionals.Strong technical foundation in enterprise infrastructure with the ability to credibly lead senior engineers and architects, challenge technical recommendations, and participate in architecture and design decisions.Deep Microsoft Azure experience, including Azure infrastructure, Landing Zones, cloud governance, scalability, capacity planning, performance, and cost optimization.Strong VMware and enterprise virtualization experience, including knowledge of the storage architecture supporting virtualized environments.Strong Windows infrastructure experience within large enterprise environments.Enterprise storage and backup expertise spanning cloud, virtualized, and on-premise environments.Strong disaster recovery and resiliency experience, including backup and recovery, business continuity, high availability, RTO/RPO planning, testing, and remediation.Experience with Microsoft 365 infrastructure and dependencies, including services such as Exchange Online, Teams, OneDrive, and SharePoint.Experience driving automation and Infrastructure as Code using technologies such as Terraform, Bicep/ARM, PowerShell, configuration management, and source control.Knowledge of Kubernetes and modern cloud engineering practices, including CI/CD alignment, automated deployment patterns, and cloud development environments.Broad enterprise infrastructure knowledge encompassing data centers, networking integration, identity/RBAC, monitoring, connectivity, load balancing, and segmented environments.Strong observability and reliability engineering experience, including monitoring/logging strategy, dashboards, capacity and performance management, and SLA/SLO/KPI-driven operations.Proven mastery of ITIL-aligned incident, problem, and change management, including leadership during major incidents, root cause analysis, corrective actions, and post-incident improvement.Demonstrated experience partnering with Cybersecurity on hardening, vulnerability management, access controls, secure operations, compliance, audit readiness, and infrastructure resiliency.Experience managing enterprise technology vendors, budgets, forecasts, cloud/infrastructure costs, and OpEx/CapEx considerations.Experience supporting business-critical infrastructure within a complex, global 24x7 enterprise environment.Strong executive presence, stakeholder management, and business acumen with the ability to communicate technical risks, priorities, investment decisions, and trade-offs in terms of business impact.Ability to operate as a strategic leader while maintaining the technical depth necessary to understand what engineering teams are building and make informed technology decisions.