Senior Manager – ECommerce (D2C)

We are currently partnering with a leading multinational organization to hire a Senior Manager – E-commerce / D2C based in Dubai. This role is positioned at the center of the company’s digital growth and transformation roadmap, with a strong mandate to scale Direct-to-Consumer revenue, optimize online channels, and enhance the overall customer journey.About the ClientOur client is a globally recognized organization with a strong footprint across multiple markets, focused on accelerating its digital and D2C capabilities.Role OverviewThe incumbent will take end-to-end ownership of the e-commerce and D2C function, driving commercial performance across brand-owned platforms and marketplaces while delivering a best-in-class customer experience.Key ResponsibilitiesDrive D2C revenue growth through ownership and optimization of e-commerce channelsManage performance across website, mobile app, and marketplace platformsImprove key KPIs including conversion rate, average order value (AOV), and customer retentionOversee product listings, pricing strategy, and online merchandising to maximize sales impactLeverage customer insights, market intelligence, and competitive benchmarking to identify growth opportunitiesCollaborate cross-functionally with marketing, supply chain, and logistics to ensure seamless executionTrack, analyze, and report on revenue performance, profitability, and channel effectivenessIdeal Candidate ProfileProven experience managing D2C / e-commerce businesses, particularly brand-owned websites or mobile applicationsStrong track record of driving revenue growth and executing e-commerce strategiesHands-on experience with performance metrics such as conversion, traffic, AOV, and retentionCommercially driven with strong analytical and stakeholder management skillsHands-on experience managing D2C / e-commerce channels (website/app)Scale and categories handledExperience driving and executing D2C growth strategies with measurable outcomesIf this aligns with your experience, please share your updated profile along with your current and expected compensation at the earliest, as we are working against a defined deadline for CV submissions.