Senior Manager Infrastructure

Job Summary:We are seeking a highly capable and technically strong Senior Manager – Infrastructure with an engineering background and extensive experience within the Facilities Management industry.This is a critical leadership position responsible for ensuring the safe, reliable, compliant, and efficient management of the project’s infrastructure and engineering services. The successful candidate must be highly detail-oriented, delivery-focused, and confident in managing complex technical and operational matters while representing the organization effectively with the client, government authorities, consultants, contractors, service providers, and internal teams.The role requires someone who combines strong engineering judgment with hands-on FM operational experience and who can take full ownership of deliverables through to closure. Internal FM experience indicates that comparable senior roles typically carry responsibility for technical services, lifecycle planning, service delivery against SLAs/KPIs, contractor management, compliance, reporting, and client relationships.

Key Responsibilities

Infrastructure & Engineering ManagementLead the overall management, operation, maintenance, and performance of project infrastructure and associated engineering assets.Oversee hard services including electrical, mechanical, HVAC, plumbing, drainage, civil works, fire & life safety systems, utilities, infrastructure networks, and other specialist systems.Ensure preventive, predictive, and corrective maintenance programs are effectively planned, executed, tracked, and closed.Drive asset reliability, lifecycle management, condition assessments, and infrastructure improvement initiatives.Conduct detailed technical inspections, audits, and engineering reviews to identify risks, defects, recurring failures, and improvement opportunities.Review technical drawings, specifications, method statements, risk assessments, BOQs, technical submissions, and contractor proposals.Maintain strong control over technical documentation, asset registers, maintenance records, project trackers, and close-out documentation.Project & Deliverables ManagementTake end-to-end ownership of engineering and infrastructure deliverables, ensuring completion on time, within budget, and to the required technical and quality standards.Develop and closely monitor project plans, maintenance schedules, action trackers, milestone dates, and outstanding works.Ensure actions arising from client meetings, inspections, audits, defects, and technical reviews are closed within agreed timelines.Monitor contractor progress and challenge delays, inadequate workmanship, recurring defects, and underperformance.Identify technical and operational risks early and implement appropriate mitigation and recovery plans.Manage infrastructure upgrades, refurbishment projects, major repairs, asset replacement, and lifecycle works from planning through execution and handover.Client & Stakeholder ManagementAct as a senior technical point of contact for the client on infrastructure, engineering, and FM matters.Build credibility with the client through strong technical knowledge, accurate reporting, timely delivery, and proactive issue resolution.Lead technical and operational meetings with clients, consultants, contractors, and internal stakeholders.Clearly communicate technical issues, risks, recommendations, costs, timelines, and recovery plans to senior stakeholders.Handle escalations professionally and confidently, ensuring issues are followed through until satisfactory resolution.Authority & Regulatory CoordinationManage coordination and technical requirements with relevant UAE authorities and regulatory bodies as applicable to the project.Ensure infrastructure operations and project works comply with statutory requirements, permits, approvals, HSE obligations, and applicable engineering standards.Coordinate inspections, NOCs, technical submissions, approvals, certifications, and corrective actions with relevant authorities.Contractor & Vendor ManagementManage contractors, subcontractors, specialist service providers, suppliers, and consultants to ensure delivery against contractual requirements.Review contractor performance against SLAs, KPIs, scope, quality, HSE, programme, and cost.Conduct regular performance meetings and ensure corrective actions are implemented.Review technical and commercial proposals and support contractor evaluation and selection.Ensure contractor works are appropriately planned, supervised, inspected, tested, commissioned, and documented before acceptance.Performance, Reporting & Commercial ControlMaintain accurate engineering and operational dashboards covering asset performance, maintenance completion, defects, breakdowns, project progress, SLA/KPI performance, and outstanding actions.Prepare clear technical and management reports for senior management and clients.Support OPEX/CAPEX planning, budgeting, forecasting, cost control, and lifecycle planning.Identify opportunities for cost optimization, energy efficiency, asset performance improvement, and reduction of recurring failures.Qualifications & Experience:Bachelor’s Degree in Mechanical, Electrical, Civil Engineering, or a closely related Engineering discipline.Minimum 12–15 years of relevant experience, preferably with significant experience in the UAE/GCC.Minimum 5 years in a senior management or engineering leadership capacity.Current/recent Facilities Management industry experience is essential.Strong experience managing technically complex infrastructure, large FM contracts, communities, mixed-use developments, transport infrastructure, utilities, or similar large-scale environments.Strong knowledge of MEP, civil, utilities, asset management, preventive maintenance, lifecycle planning, and technical compliance.Proven experience managing clients, authorities, consultants, contractors, and multidisciplinary internal teams.Strong understanding of CAFM/CMMS, SLA/KPI management, HSE, technical reporting, asset management, and OPEX/CAPEX controls.Professional qualifications such as CFM, PMP, IOSH/NEBOSH, or relevant engineering/asset management certification would be advantageous. CFM and IOSH qualifications are represented in comparable senior UAE FM profiles