Senior Manager, People
noon · Dubai, United Arab Emirates
Apply & track with Apply EdgeJob title: Senior Manager, PeopleLocation: Dubai, UAEAbout noon We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a (add title) who can help us move even faster.noon’s mission: Every door, every day.About Dubai MallThe Dubai Mall Online is the official digital platform of Dubai Mall, bringing together the mall’s iconic retail brands into a single online shopping destination. Powered by best-in-class e-commerce technology, logistics, and customer experience capabilities, the platform enables customers to discover, shop, and receive products from multiple Dubai Mall retailers through a seamless digital journey.Joining The Dubai Mall Online offers a unique opportunity to help build and scale a high-growth business from the ground up, working alongside some of the world’s most recognized brands while shaping the future of omnichannel retail in the GCC.What you'll do:Team noon has some of the fastest, smartest, and hardest-working people we've encountered. We are looking for a Senior Manager, People to join our Dubai Mall team. The ideal candidate will lead the people agenda for Dubai Mall, acting as a strategic partner to business leaders while driving the end-to-end talent acquisition and people strategy.This role will be responsible for building and executing recruitment plans to attract top talent, strengthening employer branding, and delivering best-in-class HR practices across the employee lifecycle. The successful candidate will also lead initiatives in workforce planning, employee engagement, performance management, and organizational development to support a high-performing, customer-centric workforce.Lead the people strategy for Dubai Mall, partnering with business leaders to support business growth.Drive end-to-end recruitment and talent acquisition, ensuring timely hiring of high-quality talent.Develop workforce planning and talent pipeline strategies to meet current and future business needs.Oversee employee relations, performance management, and employee engagement initiatives.Coach and advise managers on people-related matters, employee development, and leadership effectiveness.Ensure compliance with UAE Labour Law, internal policies, and HR best practices.Partner with business leaders to develop organizational structures that support growth and operational efficiency.Lead the annual performance review, talent review, and succession planning processes.Manage complex employee relations cases, including disciplinary matters, grievances, investigations, and conflict resolution.Identify opportunities to streamline HR processes, improve efficiencies, and enhance the employee experience through automation and process improvement.Support business leaders with organizational design, restructuring, and workforce optimization initiatives.Act as a trusted advisor to senior leadership, providing data-driven insights and recommendations on people strategy and organizational effectiveness.What you'll need:Bachelor’s degree in Human Resources, Business Administration, or a related field.7+ years of experience in HR, including leadership and talent acquisition.Experience in retail or a fast-paced, customer-facing environment is highly preferred.Strong knowledge of UAE Labour Law and HR compliance requirements.Excellent stakeholder management, influencing, communication, and leadership skills.Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.Commercial mindset with the ability to align people initiatives to business objectives.Excellent problem-solving and decision-making skills with a pragmatic, solution-oriented approach.High level of integrity, professionalism, and discretion when handling confidential information.Strong organizational skills with exceptional attention to detail and follow-through.Comfortable working in a dynamic, high-growth environment with changing prioritiesWho will excel?We’re looking for people with high standards, who understand that hard work matters.You need to be relentlessly resourceful and operate with a deep bias for action.We need people with the courage to be fiercely original.noon is not for everyone; readiness to adapt, pivot, and learn is essential.