Senior Mortgage Consultant

Company Description Mortgage Pro is a UAE-based mortgage advisory firm dedicated to simplifying home financing for buyers across the region. The company’s expert team provides personalized mortgage solutions tailored to each client’s needs, helping them access competitive rates and suitable lending options. Mortgage Pro focuses on delivering a seamless end-to-end experience, from initial consultation through to final approval and property handover. The organization operates with a strong commitment to honesty, professionalism, and transparent guidance at every stage of the home buying process.Role Description The Senior Mortgage Consultant is a full-time, on-site role based in Abu Dhabi, responsible for guiding clients through the mortgage process from initial inquiry to loan disbursement. Day-to-day tasks include assessing clients’ financial profiles, recommending suitable mortgage products, preparing and submitting applications, and coordinating with banks, developers, and internal stakeholders to ensure timely approvals. The role involves conducting detailed consultations, explaining complex lending terms in clear language, and maintaining accurate documentation and records in line with local regulations. The Senior Mortgage Consultant will also build and maintain strong client relationships, support lead generation activities, provide market insights, and contribute to continuous improvement of internal processes and service quality.QualificationsStrong knowledge of the Mortgage Industry, including Mortgages and Mortgage Lending products and processes.Solid understanding of Finance, including income assessment, affordability analysis, and basic credit risk concepts.Demonstrated excellence in Customer Service, with the ability to provide clear guidance and manage client expectations professionally.Previous experience in mortgage advisory, banking, or financial services within the UAE or GCC region is highly beneficial.Ability to interpret and explain lending policies, regulatory requirements, and documentation needs in a client-friendly manner.Excellent communication and negotiation skills, with fluency in English; Arabic or additional languages are an advantage.Strong attention to detail, organizational skills, and the ability to manage multiple client cases simultaneously.