Senior Mortgage Loan Officer

PeopleSync is looking for a detail-oriented Senior Mortgage Loan Officer with strong knowledge of the Australian mortgage industry to join our growing team in Kathmandu.Key ResponsibilitiesManage mortgage files from pre-submission through to settlement.Request, collect, and verify required documents for both PAYG and self-employed applications.Assist clients with loan document signing and provide guidance throughout the process.Prepare and organise loan files, including accurate labelling and document management.Submit applications through ApplyOnline and lender portals.Use MyCRM to manage loan applications, client information, tasks, and file records.Conduct valuation ordering and pricing checks.Coordinate with brokers, clients, lenders, and other stakeholders throughout the loan process.Ensure all documentation is complete and accurate before submission.Maintain accurate records and follow established processes and compliance requirements.Assist with client onboarding and post-settlement support, where required.Assist with loan repricing and ongoing client servicing, where required.RequirementsMandatory: Previous hands-on experience using MyCRM.Knowledge and practical experience with Australian mortgage processes.Understanding of documentation requirements for PAYG and self-employed borrowers.Experience managing mortgage files from pre-submission through to settlement.Experience with ApplyOnline and lender portals.Familiarity with loan documents and Australian mortgage application workflows.Strong English communication skills, with the ability to communicate smoothly and professionally with clients.Strong administrative, organisational, and file management skills.Excellent attention to detail and ability to manage multiple applications simultaneously.Preferred ExperienceExperience with client onboarding and post-settlement client support.Experience with loan repricing and retention activities.Experience working directly with Australian mortgage brokers and clients.Experience across a broad range of Australian lenders and loan products.If you have Australian mortgage experience, hands-on MyCRM experience, and strong loan processing skills, we’d love to hear from you.