Senior Mortgage Manager

About Holo:At Holo, we’re on a mission to simplify homeownership through technology, expert guidance, and transparency. We operate across three core entities:Holo Mortgage – providing digital mortgage solutions tailored to each clientHolo Concierge – our concierge-style service that partners with clients and real estate agents to help approved buyers find their dream home.Holo KSA – expanding our footprint and innovation into the Saudi marketWith over 25 years of expertise and 24,000+ happy homeowners, we’ve mastered the art of simplifying the homebuying journey. We’re building a smarter, faster, and more accessible way to own a home.The RoleAs a Senior Mortgage Manager, you will oversee the end-to-end mortgage process, ensuring an exceptional customer experience while delivering strong commercial performance.This role is ideal for an experienced mortgage professional with a strong understanding of the UAE mortgage market, products and regulations, and a passion for delivering an excellent customer experience through technology.Key ResponsibilitiesFollow up on leads in a timely manner, ensuring clients are furnished with a range of mortgage options best suited to their needs.Manage inbound calls from generated leads and make outbound calls from generated leads.Build relationships of trust with clients and our partners.Educate clients on mortgage products, processes and procedures.Maintain a strong understanding of the mortgage market, rates, policies and loan processes.Gather, analyse and present the documentation required for mortgage processing.Visit and nurture our existing Real Estate partners on a weekly basis.What We Are Looking ForPrevious experience as a , Senior Mortgage Manager, Mortgage Manager, Mortgage Consultant or Mortgage Broker.In-depth knowledge of mortgage products, processes and regulatory requirements in the UAE/Middle East.CEMAP qualification is advantageous but not essential.Familiarity with digital mortgage platforms and CRM systems.Comfortable using technology to drive efficiency, improve processes and enhance the customer experience.A strong track record within the UAE mortgage market and a proven ability to deliver results.What You’ll Receive-💰 AED 15,000 monthly basic salary : A competitive fixed monthly salary, paid on top of your commission.-📈 Uncapped commission: 50% commission on Partner and USEHOLO business. 60% commission on self-generated business.-🏥 Enhanced health insurance-🏡 Hybrid working : Minimum 1 day per week in the office.-🌍 Work from anywhere: Work from anywhere for 2 weeks, twice a year.-🏆 Annual uplift bonus: Additional annual uplift bonus on disbursals above AED 170M annually.-🎉 ½ day on a Friday-🤝 A fun, ego-free working environment with an awesome team.-🛂 Visa and vacation all provided as standard.